F&B Server

Position Summary

The server is responsible for providing excellent guest service by taking food and beverage orders, serving food, and ensuring guests have a positive dining experience. Servers work closely with kitchen staff and other team members to deliver efficient and accurate service in a fast-paced environment.

Duties & Responsibilities

• Perform all duties toward the goal of providing excellent guest service in an efficient manner.
• Follow all policies, procedures and service standards.
• Be knowledgeable of all food and beverage items.
• Greet guests promptly and answer any guest menu questions and make recommendations.
• Accurately record and enter all food and beverage items in the POS system.
• Serve food and drinks in a timely manner.
• Assist with prebussing, clearing, and resetting tables.
• Process payments and handle cash or credit card transactions.
• Maintain cleanliness of dining areas and tables.
• Complete all opening,running, and closing assigned sidework tasks.
• Communicate guest requests to kitchen staff.
• Resolve customer concerns professionally and courteously. Involve management when appropriate.
• Follow food safety, sanitation, and health regulations at all times.
• Perform other duties as assigned.

Qualifications

• 1–2 years of serving experience in a full service restaurant environment.
• Basic food and beverage knowledge.
• Experience in high-volume environments.
• Flexible availability, including weekends and holidays.
• Ability to organize and prioritize under pressure while maintaining a calm and pleasant demeanor.
• Ability to communicate effectively with guests, co-workers, and management..

Requirements:

• Must be able to stand for long periods of time, approximately 8 hours.
• Must be able to walk for long periods of time.
• Must be able to lift and carry a minimum of 50 pounds.
• Must be able to bend, stretch, and reach for extended periods of time.
• Must possess or be able to obtain Work Card, SNHD Health Card, and Alcohol Awareness Card.