F&B Service Crew

About the role

We are seeking a dedicated and hospitable Service Crew to join our team at The Summer Shopping Mall in Kota Samarahan, Sarawak. As a full-time Service Crew, you will be responsible for providing excellent customer service to our guests and ensuring the smooth operation of our mall. TRANSPORTATION AND ACCOMMODATION WILL NOT BE PROVIDED.

What you'll be doing

• Greeting and welcoming customers in a friendly and professional manner
• Assisting customers with inquiries, directions, and any other requests
• Maintaining cleanliness and tidiness in the common areas of the mall
• Performing light housekeeping tasks such as sweeping, mopping, and basic maintenance
• Ensuring the efficient operation of the mall's facilities and amenities
• Collaborating with the mall management team to enhance the customer experience

What we're looking for

• Strong customer service skills with a positive and helpful attitude
• Excellent communication and interpersonal abilities
• Attention to detail and a commitment to maintaining high standards of cleanliness and presentation
• Ability to work collaboratively as part of a team
• Flexibility to work a range of shifts, including weekends and public holidays