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F&B Service Leader - 餐饮服务主管

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Onsite

F&B Service Leader - 餐饮服务主管

Shangri-La Group

F&B Service Leader - 餐饮服务主管

16 days ago

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Important information


Contract type:

Permanent

Location:

China

Work mode:

Onsite

Published on:

9 October 2026

What they need


Midtown Shangri-La, Hangzhou Midtown Shangri-La, Hangzhou 杭州城中香格里拉 杭州城中香格里拉位于西湖湖滨商圈,步行约5-10分钟可以到达西湖以及地铁凤起路站。

紧邻杭州交通枢纽,可便捷前往灵隐寺、河坊街、断桥、苏堤等景点,酒店所在的嘉里中心,可提供电影院、超市、美食、休闲等多种选择。在杭州城中香格里拉, 您仿佛置身于都市中心那一片历史悠久的典雅度假胜地。

酒店提供多种房型选择,湖景房皆可坐拥西湖景致,豪华阁楼层及以上房型更可享受多种豪华阁尊享礼遇。

酒店共有4个餐厅,美食汇提供丰富的自助选择,城中啤酒吧适合夜晚的放松小酌,非凡酒廊适宜商务洽淡以及享用下午茶,城中中餐厅可以使您足不出户品尝地道杭帮菜淮扬菜以及粤式点心。

招聘岗位:餐饮服务主管

岗位职责:

  • 协助他人工作,来提高客人满意度;对新人和同事,要协助进行有效的培训;
  • 在换班期间,协助服务,定餐位,与厨房沟通,来确保客人满意度;
  • 要求专业知识丰富,熟悉本部门的工作,掌握活动项目的特点,善于解决工作中出现的问题;

岗位要求:

  • 中专及以上学历;
  • 相关工作经验2年或以上;
  • 有责任心和团队合作精神 ;
  • 具有熟练的服务技巧;
  • 善于与客人交流,具有较强的服务意识。
  • 普通话流利,掌握基础的英语口语;

通过申请此职位,表示您已阅读、理解并同意我们的数据保护政策。 (如果您无法通过此超链接阅读该政策,请复制以下URL并在网页浏览器中查看:

Midtown Shangri-La Hangzhou is located in West Lake Hubin Area, within 5-10 minutes’ walking distance of West Lake and subway. It lies at intra-city transportation hub, and is convenient to places of interests, such as Lingyin Temple, Hefang Street, Broken Bridge, and Su Causeway. The hotel is part of the Kerry Centre complex, which would offer choices of cinemas, supermarket, restaurants and entertainment.

The hotel is comprised of various room types, offering West Lake views from the Lakeview Room and luxury Horizon Benefits in Horizon Club room and above. Guests may choose to dine at one of our 4 on-site restaurants. Central Market offers a wide variety of buffet food options. Midtown Brewery is an ideal place for relaxing with a craft beer during night. The Great Lounge is suitable for business with delicious afternoon tea. For Hangzhou cuisine, Huaiyang cuisine and Dim Sum is available at Chengzhong Chinese Restaurant.

We are looking for a F&B Service Service Leader

As a F&B Service Service Leader, we rely on you to

  • Assist others to work to ensure the satisfaction of guests, for new people and colleagues, to assist in effective training;
  • During the shift, assist the service, set the table, communicate with the kitchen to ensure the satisfaction of the guests;
  • Be rich in professional knowledge, familiar with the work of the department, master the characteristics of the activities, good at solving the problems in the work;

We Are Looking For Someone Who

  • Technical secondary school or above;
  • Relevant working experience 2 years or above;
  • Strong sense of responsibility and team work spirit;
  • Have good service skills;
  • Be good at communicating with guests and have strong sense of service.
  • Fluent in Mandarin, master the basic spoken English;

If you are the right person, what are you waiting for? Click the apply button now!

By applying to this position, you have read, understood and agreed to our Midtown Shangri-La, Hangzhou

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