F&B Supervisor

Join the Legacy of Manhattan Grand Hotel About World of Business Pvt. Ltd. World of Business Pvt. Ltd. is a Maldivian hospitality and lifestyle company dedicated to redefining urban luxury and creating transformative experiences. With a vision to craft world-class destinations in the Maldives, our portfolio is built on innovation, authenticity, and a deep commitment to service excellence.

About Manhattan Grand Hotel Located in the vibrant heart of Hulhumalé City, Manhattan Grand Hotel is an upscale urban retreat that blends contemporary elegance with the spirit of Maldivian warmth. The hotel features stylishly designed rooms and suites with panoramic views of the Indian Ocean, signature restaurants offering global cuisines, and versatile spaces for meetings, events, and celebrations. As one of Hulhumalé's most anticipated hotel openings, Manhattan Grand Hotel is set to become the preferred choice for business travelers, holidaymakers, and city dwellers seeking sophistication, comfort, and peace of mind.

About The Role We are currently seeking an F&B Supervisor to join our pre-opening team at Manhattan Grand Hotel. This role supports the day-to-day supervision of Food & Beverage service across outlets, ensuring consistent, attentive, and polished service that reflects the hotel's brand of craftsmanship and genuine hospitality.

Key Responsibilities:

• Supervise daily service operations across assigned F&B outlets, ensuring smooth and consistent execution during all meal periods.
• Lead, coach, and support service colleagues on the floor, ensuring adherence to service standards and sequence of service.
• Monitor guest satisfaction during service, proactively addressing concerns and ensuring prompt resolution of complaints.
• Coordinate closely with the kitchen team to ensure timely, accurate order execution and food quality consistency.
• Conduct pre-shift briefings, communicating menu updates, promotions, VIP guests, and service priorities to the team.
• Monitor stock levels, mise en place, and outlet cleanliness, ensuring readiness ahead of each service period.
• Assist in scheduling, attendance monitoring, and daily allocation of duties within the outlet team.
• Ensure compliance with hygiene, food safety, and licensing regulations at all times.
• Support cash handling, billing accuracy, and POS operations, ensuring adherence to financial control procedures.
• Ensure compliance with the Hotel's brand standards, grooming guidelines, and Standard Operating Procedures.

About You To excel in this role, you should have:

• Minimum 2–3 years of experience in a Food & Beverage supervisory role, preferably within an upscale or luxury hospitality environment.
• Strong knowledge of F&B service standards, outlet operations, and guest service recovery techniques.
• Proven ability to lead and motivate a service team in a fast-paced environment.
• Excellent communication and interpersonal skills, with a professional and guest-focused approach.
• Sound understanding of food safety, hygiene standards, and licensing compliance.
• Working knowledge of POS systems and basic F&B cost/stock control practices.
• Strong attention to detail and ability to multitask under pressure.
• Flexibility to work rotating shifts, including evenings, weekends, and public holidays as required.

About The Benefits At Manhattan Grand Hotel, we believe that our colleagues are our greatest strength. We are committed to building a workplace that is inspiring, supportive, and rewarding. Our benefits include:

• Competitive salary and performance-based incentives.
• Paid annual leave and public holidays.
• Healthcare benefits and wellness programs.
• Opportunities for professional growth through training and development.
• Career pathways within World of Business Pvt. Ltd.'s expanding portfolio.
• Colleague discounts on hotel services, dining, and stays.
• A collaborative and inclusive work culture where your ideas are valued.

Be Part of the Story. Be Part of Manhattan Grand. If you lead with attentiveness, consistency, and a genuine passion for service excellence, we invite you to join our pre-opening team. Help us build an F&B culture of craftsmanship and connection as Manhattan Grand Hotel opens its doors to the world.