F&B Supervisor

About the role

Fin & Fin Inc is seeking an experienced and dynamic F&B Supervisor to join our hospitality team in General Luna, Surigao del Norte. This is a full-time position that plays a crucial role in ensuring exceptional food and beverage service delivery across our establishment. As F&B Supervisor, you will be responsible for overseeing daily operations, maintaining high standards of quality and service, and leading our front-of-house and back-of-house teams to create memorable experiences for our guests. This role is pivotal in driving operational excellence and contributing to the overall success of our hospitality business.

Key responsibilities

• Supervise and coordinate the work of food and beverage staff, including servers, bartenders and kitchen personnel to ensure smooth daily operations
• Monitor food and beverage service quality, presentation and consistency in alignment with company standards and guest expectations
• Manage inventory, stock levels and ordering of food and beverage items to minimize waste and control costs
• Ensure compliance with health, safety and food hygiene regulations and company policies at all times
• Handle guest complaints and concerns professionally, implementing solutions to ensure customer satisfaction
• Train and develop F&B staff, providing coaching and performance feedback to maintain service excellence
• Prepare and review financial reports, including revenue tracking, labor costs and food costs
• Schedule staff shifts and manage payroll documentation in coordination with management
• Maintain cleanliness and organization of dining areas, bars and food preparation zones
• Liaise between front-of-house and kitchen staff to ensure seamless service delivery

What we're looking for

• Proven experience as an F&B Supervisor, F&B Manager or similar supervisory role in a hospitality setting
• Strong knowledge of food and beverage service standards, menu offerings and bar operations
• Excellent leadership and team management skills with the ability to motivate and train staff
• Outstanding customer service expertise and the ability to handle challenging situations with professionalism
• Sound understanding of health, safety and food hygiene standards and regulations
• Proficiency in F&B management systems and point-of-sale technology
• Strong organizational and multitasking abilities in a fast-paced environment
• Excellent communication and interpersonal skills
• Ability to work flexible hours, including evenings, weekends and public holidays
• Certification in food safety and hygiene or willingness to obtain such certification
• Relevant hospitality qualifications or diplomas preferred

What we offer

At Fin & Fin Inc, we are committed to creating a supportive and rewarding work environment for our team members. We offer competitive remuneration packages commensurate with experience and performance. Our employees benefit from opportunities for professional development and advancement within the hospitality industry. We provide a collaborative workplace culture that values dedication and teamwork, with regular training and development programs to enhance your career progression. We also offer staff meals and other hospitality industry benefits. We believe in promoting work-life balance and providing a positive workplace where your contributions are recognized and appreciated.

About us

Fin & Fin Inc is a dynamic hospitality establishment located in the scenic General Luna area of Surigao del Norte. We are dedicated to delivering exceptional food and beverage experiences that reflect our commitment to quality, innovation and outstanding customer service. Our company values create an environment where our team members can thrive professionally whilst providing guests with memorable experiences. We pride ourselves on our warm, welcoming atmosphere and our reputation for excellence in the hospitality sector. With a focus on continuous improvement and employee development, Fin & Fin Inc is an attractive destination for hospitality professionals seeking meaningful career opportunities.

Apply now

If you are a dedicated F&B professional with supervisory experience and a passion for delivering exceptional hospitality, we would like to hear from you. Please submit your CV and a cover letter detailing your relevant experience to Fin & Fin Inc. Join our team and help us create outstanding experiences for our guests in beautiful General Luna.