F&B Supervisor

Role Overview

Join our passionate team in The Chedi Hegra as an F&B Supervisor, where you will play a pivotal role in leading food and beverage operations in a dynamic ONSITE hospitality environment. You will ensure high standards of service, maximize guest satisfaction, and oversee daily team management to deliver an exceptional dining experience within our unique destination.

Responsibilities

• Supervise and coordinate daily F&B operations, ensuring efficient workflow and service standards are consistently achieved.
• Lead, motivate, and train F&B staff, fostering a positive and professional working environment.
• Monitor guest satisfaction, resolve issues promptly, and anticipate guest needs.
• Ensure hygiene and quality standards are maintained according to brand and regulatory requirements.
• Assist in menu planning, inventory control, and stock management.
• Generate reports related to sales, staff performance, and guest feedback for management review.
• Coordinate with the culinary team to ensure seamless cooperation and smooth service delivery.
• Support opening and closing procedures for F&B outlets.

Must have requirements

• Minimum 2 years of supervisory experience in food & beverage operations within upscale or luxury hospitality environments.
• Proven leadership, team management, and delegation skills.
• Strong understanding of F&B service standards, guest service excellence, and quality control.
• Excellent interpersonal and communication abilities (English proficiency required).
• Hands-on approach and ability to work ONSITE with flexible shifts, including weekends and holidays.
• Working knowledge of health, safety, and hygiene procedures relevant to F&B operations.

Nice to have requirements

• Certificate or diploma in hospitality management or related field.
• Previous experience in a luxury or resort hotel setting.
• Familiarity with POS systems and F&B management software.
• Multilingual communication skills, especially Arabic.
• First Aid or Food Safety certification.

Perks and Benefits

• Competitive salary and incentive structure.
• Comprehensive health and wellness benefits.
• Staff meals and uniform provided.
• Access to staff recreational facilities and activities.