F&B SUPERVISOR

F&B Supervisor

Company: Yellow Door Hotel
Location: Abuja, Nigeria
Employment Type: Full-Time
Department: Food & Beverage
Reports To: F&B Manager

About Yellow Door Hotel

Yellow Door Hotel is a growing hospitality brand focused on delivering exceptional guest experiences through quality service, attention to detail, and professional hospitality.

We are seeking a Food & Beverage Supervisor to support the day-to-day operations of our restaurant and F&B outlets and ensure consistently high standards of service.

Job Summary

The F&B Supervisor will oversee the daily activities of the Food & Beverage team, ensuring smooth service, excellent guest experiences, proper staff coordination, and compliance with hotel standards.

The ideal candidate should be a hands-on hospitality professional who can lead a team, manage busy service periods, resolve guest concerns, and maintain high standards of food and beverage service.

Key Responsibilities

• Supervise daily operations across assigned Food & Beverage outlets.
• Lead, coordinate, and monitor waiters, runners, hosts, bartenders, and other F&B staff during shifts.
• Conduct pre-shift briefings and communicate daily priorities, reservations, promotions, and operational updates.
• Ensure all staff are properly groomed, punctual, and ready for service.
• Monitor the quality, speed, and consistency of guest service.
• Ensure tables and service areas are properly set up before service.
• Monitor order taking, food delivery, beverage service, table clearing, and guest requests.
• Ensure food and beverages are served according to established hotel standards.
• Maintain strong communication between the restaurant, kitchen, bar, cashier, and other departments.
• Monitor guest satisfaction and respond promptly to complaints or service concerns.
• Resolve guest issues professionally and escalate serious matters to the F&B Manager or management when necessary.
• Monitor staff attendance, punctuality, performance, and adherence to work schedules.
• Coach and guide team members to improve their service skills and performance.
• Ensure proper use and care of F&B equipment, furniture, utensils, and other assets.
• Monitor stock levels and report shortages, damages, or wastage to the appropriate manager.
• Support proper inventory control and minimise unnecessary wastage.
• Ensure compliance with food safety, hygiene, health, and hotel operating standards.
• Monitor cleanliness and hygiene across dining and service areas.
• Prepare shift reports and communicate important operational issues during handover.
• Support the F&B Manager with staff training, performance monitoring, and service improvement initiatives.
• Assist with events, special functions, VIP services, and other F&B activities when required.

Requirements

• Minimum of 5 years of experience in Food & Beverage operations, preferably in a hotel, restaurant, lounge, or similar hospitality environment.
• Previous supervisory or team-lead experience is required.
• HND/Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field is an advantage.
• Strong knowledge of restaurant and hotel F&B operations.
• Excellent customer service and communication skills.
• Strong leadership and people-management abilities.
• Ability to manage multiple tasks during busy service periods.
• Good knowledge of food safety, hygiene, and service standards.
• Strong attention to detail and problem-solving ability.
• Good cash-handling and basic inventory-control knowledge.
• Ability to work shifts, weekends, and public holidays.
• Professional appearance and excellent grooming standards.
• Ability to remain calm, courteous, and solution-focused when dealing with difficult guests or high-pressure situations.

Key Competencies

Team Leadership | Guest Service | F&B Operations | Staff Supervision | Complaint Resolution | Food Safety & Hygiene | Inventory Control | Communication | Problem Solving | Attention to Detail

What We Are Looking For

We are looking for a supervisor who is hands-on, guest-focused, organised, confident, and capable of leading a team during both normal and high-volume service periods.

The successful candidate should understand that excellent hospitality is not only about serving food and drinks—it is about creating a smooth, personalised, and memorable experience for every guest.

How to Apply

Interested candidates should apply through Indeed. Only shortlisted candidates will be contacted for the next stage of the recruitment process.

Join Yellow Door Hotel and help us deliver exceptional Food & Beverage experiences every day.

Pay: ₦150,000.00 - ₦200,000.00 per month

Work Location: In person