F&B SUPERVISOR

Located at Golden Cafe Food Court in Katong Shopping Centre, we are looking for a responsible and hands-on Outlet Supervisor to support the daily operations of the food court. The candidate will assist in maintaining service standards, ensuring smooth day-to-day operations, and supporting operational coordination within the outlet. Applicants should possess good communication and problem-solving skills, and be able to work effectively in a food court environment.

Roles& Responsibilities

• Assist in daily outlet operations and ensure compliance with company SOPs and operational procedures.
• Manage POS system operations and maintain accurate daily sales records.
• Assist the Outlet Manager in staff scheduling and manpower arrangements.
• Ensure accuracy in cash handling and reconciliation processes.
• Maintain outlet cleanliness, organisation, and operational standards.
• Coordinate and ensure outsourced cleaning staff maintain proper cleanliness standards.
• Oversee food hygiene and safety practices within the outlet.
• Responsible for ordering, receiving, and checking goods and supplies.
• Support basic staff supervision and maintain workplace discipline and operational standards.
• Support daily operational coordination and handle basic customer service matters.
• Report operational or maintenance issues to the management team when necessary.

Essential Skills & Requirements

• Minimum ‘N’ Level qualification with at least 3 years of relevant F&B operational experience.
• Possess a valid Food Hygiene Certificate.
• Experience in using Infotech attendance and scheduling modules is an advantage.
• Basic computer literacy and ability to use POS systems and operational software.
• Good hands-on problem-solving skills related to food court or coffee shop operations.
• Able to work independently and maintain positive working relationships within the team.
• Basic inventory monitoring and stock coordination experience preferred.

Working Hours

6-day work week | 1 rest day per week (scheduled on weekdays) | Working hours based on operational roster requirements | Required to work on rotational shifts during weekends and public holidays.

Remuneration

Salary will be commensurate with the candidate’s experience, qualifications, and overall suitability for the role.

Golden Cafe was established in 1998, starting its business from Food and Beverages, and eventually acquiring couple of coffeeshops and food court over the decade, and intend to further expand its business in the upcoming years with its immense resources

Currently there are two operating outlet located at Craig Road (Tanjong Pagar) and Katong Shopping Centre, and a Food Factory at Tua Bay Walk. Golden Cafe is a zi char restaurant, which cater home-style cuisine with a vast range of choices and not to mention wallet-friendly options for all customers!

We have 3 other coffeeshops and other outlets on rent, which we intend to take back once we overcome the manpower crisis. Come join our ranks and help to develop its growth and prosper with us!