F&B Supervisor

The Brand; The Courtyard by Marriott hotel Sandy Park, Exeter is a Hotel which opened in 2022 and is uniquely positioned next to the Exeter Chiefs Rugby Stadium with 250 bedrooms. Whether you are a rugby fan or not – this is destination for talent spotting

The View; A completely unique roof top restaurant & bar venue offering locally sourced fresh produce in Exeter. Distinctly visible from far distances and is synonymous with the service experience provided, it features elegant and spacious seating in a contemporary design.

Kitchen & Bistro; Located on our 3rd floor, this more relaxed dining option caterers for the business guests all day and offers simple dishes using the best local ingredients Devon has offer.

As well as our 2 culinary offerings, we cater for meetings and events whilst hosting elite sports teams, along with bespoke celebrations.

YOUR EFFORTS, OUR APPRECIATION

• £14.07 per hour, 40 Hours, 5 days a week
• Service Charge, A Share of the Tronc Paid Monthly
• Meals - Complimentary Meals in our canteen.
• Life Insurance – Protection for Loved Ones
• Apprenticeships - Opportunities to undertake an apprenticeship to support your development in your role.
• Holiday - 20 days of holiday + public holidays (Increase over time)
• Company Pension Scheme – Save for your future.
• Take Care - Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
• Celebrate - Awards and Recognition Celebrations
• BenefitHub - Access to further discounts for shopping, cinema tickets, technology and more!
• Long Service Recognition - Dedicated appreciation events for when you reach career milestones within the company.
• Global Marriott Hotel Discounts – Accessible to you and your loved ones, travel the world with Marriott International.
• Food & Beverage Discounts - 20% Discount in all F&B outlets within Marriott Properties

We are seeking an energetic and detail-oriented Food & Beverage (F&B) Supervisor to lead our dynamic hospitality team. In this pivotal role, you will oversee daily operations within our 1 AA Rosette, The View Restaurant on the 8th Floor. You will ensure exceptional service, food quality, and safety standards. Your leadership will inspire your team to deliver memorable dining experiences while maintaining efficiency and adherence to all food safety regulations. This position offers a fantastic opportunity to showcase your culinary expertise, supervisory skills, and passion for hospitality in a vibrant environment.

Duties

• Supervise and coordinate all F&B service activities, ensuring smooth daily operations across restaurants, bars, and catering services
• Lead, motivate, and manage a team of servers, bartenders, to deliver outstanding guest experiences
• Ensure compliance with food safety regulations and hygiene standards through regular inspections and training
• Provide excellent customer service by addressing guest inquiries, resolving issues promptly, and creating a welcoming atmosphere
• Train staff on service procedures, safety protocols, and culinary techniques to foster professional growth and teamwork
• Control bookings within Seven Rooms to ensure a smooth service and guest satisfaction
• Action Guest Complaints instantly to ensure a satisfactory resolution

Requirements

• Proven supervising experience within the food & beverage industry or hospitality sector
• Experience in bartending highly desirable
• Demonstrated leadership skills with the ability to manage teams effectively in a fast-paced environment
• Extensive restaurant or hotel experience with a focus on customer service excellence
• Knowledge of food safety standards and Allergens
• Ability to handle multiple responsibilities simultaneously while maintaining attention to detail
• Excellent communication skills with a positive attitude towards guest satisfaction and team collaboration
• Barista experience or familiarity with coffee preparation is advantageous
• Flexibility to work a rota including evenings, weekends and public holidays (as required for hospitality operations).

PREFERRED QUALIFICATIONS

Education: High School completion

Related Work Experience: At least 3 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: Personnel License would be beneficial

Join us as an F&B Supervisor where your enthusiasm for hospitality meets your leadership talents! Help craft extraordinary dining moments while advancing your career in a lively setting that values innovation, teamwork, and exceptional service.

Pay: £25,420.00-£35,020.00 per year

Benefits:

• Employee assistance programme
• Employee discount
• Free parking

Work Location: In person