Fashion Operations Director

About the Role

We are seeking an experienced Fashion Operations Director to lead operational strategy, supply chain performance, product flow, and cross-functional delivery across the business.

You will oversee key operational functions from sourcing and production coordination through inventory and distribution, ensuring that products reach customers efficiently while maintaining quality, cost, and service standards.

The role requires strong leadership experience within fashion, apparel, retail, consumer products, or a closely related commercial environment.

Why Join Us?

Strategic Leadership

Shape operational strategy, resource planning, service standards, and long-term business performance.

Fashion Industry Environment

Work across apparel sourcing, product operations, merchandising, logistics, and distribution.

Business Impact

Influence profitability, product availability, operational efficiency, and customer experience.

Team Leadership

Lead and develop operational managers while encouraging strong collaboration across departments.

Key Responsibilities

• Develop and implement operational strategies supporting business growth
• Oversee fashion product flow from sourcing through distribution
• Lead operations, supply chain, logistics, and business-support teams
• Coordinate closely with buying, merchandising, product, and commercial functions
• Monitor inventory levels, availability, and operational capacity
• Oversee supplier and production performance
• Improve order, fulfilment, warehouse, and distribution processes
• Establish operational KPIs and performance targets
• Monitor budgets, costs, margins, and resource requirements
• Identify opportunities to improve productivity and service quality
• Lead operational planning for seasonal collections and peak trading periods
• Review supplier, production, inventory, and logistics risks
• Support major technology and process-improvement initiatives
• Manage relationships with logistics providers, suppliers, and operational partners
• Oversee workforce planning and organisational capacity
• Lead recruitment, coaching, and development of operational managers
• Prepare performance reports and recommendations for company leadership
• Maintain appropriate quality, compliance, and information-management procedures

What We Are Looking For

Experience

• Eight or more years of experience in fashion, apparel, retail operations, supply chain, logistics, or consumer products
• Significant experience managing operational teams and managers
• Experience overseeing product flow, inventory, sourcing, or distribution activities
• Proven responsibility for budgets, KPIs, and operational performance
• Experience supporting seasonal or high-volume product operations
• Fashion or apparel industry experience is strongly preferred

Skills

• Strong operational and strategic leadership abilities
• Excellent understanding of fashion or retail supply chains
• Strong commercial and financial awareness
• Confident people leadership and performance management
• Excellent planning and organisational skills
• Strong supplier and stakeholder-management capabilities
• Ability to analyse operational data and performance trends
• Effective problem-solving and decision-making abilities
• Strong understanding of inventory and distribution processes
• Excellent written, verbal, and presentation skills
• Ability to manage multiple strategic priorities
• Professional approach to confidential commercial information

Education

• Degree in Business, Fashion Management, Supply Chain, Operations, Retail Management, or a related subject preferred
• Relevant professional qualifications are advantageous
• Substantial relevant leadership experience may be considered in place of formal qualifications

Pay: £85,000.00-£98,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension
• Private medical insurance

Work Location: In person