FBA Operations Officer

SPECIFIC DUTIES AND RESPONSIBILITIES

1.Conducts physical and digital Branch Compliance Audit to ensure that all branches are complied with

BSP and other government requirements.

2. Conducts physical and digital counting and appraisal of all jewelry, gadgets, and forex to ascertain its

accuracy and completeness in accordance with company’s prescribed policies and guidelines.

3. Conducts regular branch operations assessment in accordance with established branch standard operating

procedures and policies covering but not limited to the following :

• Cash on hand (COH) – to ensure the complete and accurate accounting of all cash assets of the

branch.

• Furniture, Fixtures and Equipment (FFE) – to ensure completeness, proper maintenance, and proper

usage of FFE.

• All branch operations related SOPs.

4. Ensures that prescribed policies and security standards are interpreted and carried out properly in

branches.

5. Documents findings and submits reports gathered and discusses the same with the Audit Supervisor

together with the corresponding recommendations, when necessary.

6. Handles special assignments as instructed by the immediate superior including turnover of vault stocks

and accountabilities, change of vault door combination when needed.

7. Ensures that all books and records of the branches are updated, complete and issuance of official

receipts is consistently done.

8. Ensures integrity and honesty in all transactions. Sees to it that all transactions are supported with the

correct, complete, and honest files of records required.

9. Ensures that he/she is properly educated and has initiatives to undergo training in all technical skills

in jewelry, gadgets, and forex appraisal, SOPs, POS and other related computer software provided by

the company.

10. Ensures that all appraisal tools and other equipment provided by the company are in good condition

and properly working.

11. Performs other duties and responsibilities that may be assigned from time to time by the

immediate superior.

12. Prepare weekly workplan on area branches assigned based on audit objectives .