FBS LMS Administrator

Farmers– where ambition meets opportunity. Farmers is known for more than its unforgettable jingle – it’s a team with a passion for purpose and making a real difference in people’s lives. Farmers employees deliver peace of mind when it matters most. The organization’s results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on the team. Farmers employees tackle challenges head-on, learn from every experience and measure their impact on the customers who trust them.

Join us and help power the success of Farmers. As a team member, you’ll collaborate with Farmers’ award-winning workforce, benefit from a culture of innovation and support and contribute to their mission of delivering protection and peace of mind to millions of U.S. customers.

Ready to make your mark? Discover Farmers’ vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate.

Job Summary The Learning Operations Team is responsible for the technical support of Farmers learning systems and logistical support for select training initiatives. This role will primarily involve working in our learning management system (LMS) to support its efficient operation, problem resolution, and improving the learner experience. They will assist with LMS support tickets, data governance, new functionality rollouts, and other LMS administrator tasks. They may also be involved in the implementation and sunsetting of various learning systems.

Essential Job Functions

• System Management: Executes on a plan; schedules and administers learning and development system activities in concert with other stakeholders, using company approved tools.
• Act as point of contact for system usage and conflict resolution.
• Analyzes and evaluates existing systems and procedures; recommending methods of improvement.
• Completes quality control audits and implements any corrective action.
• Communicates and support resolution of any system issues; notifies necessary personnel when system fails are identified.
• Accountable for accuracy of all learning system data entry activities.
• Trains other users as required Continuous Improvement: Identifies any continuous improvement opportunities in learning systems
• Executes any continuous improvement plans Communicates issues that affect other groups within the University so a comprehensive change plan can be developed.
• Organizational Success: Alert University leadership of any system issues that affect learners and internal staff, providing alternative solutions for remedy.
• Provide data and information to other groups as necessary.
• Participates in weekly team meetings Assist department head with monitoring and controlling of departmental expenses.
• Performs other duties as assigned.

Physical Actions

Physical Environment

Education Requirements

High school diploma or equivalent required. Bachelor’s degree preferred.

Experience Requirements

• 5 years of experience in LMS or training support areas
• Experience working with Cornerstone OnDemand LMS or any other LMS platform.
• Knowledge of ticketing systems like ServiceNow or similar
• Experience working with M365 and Power Platform tools

Special Skill Requirement

Additional Qualification

• API Implementation experience
• Experience working with any Power Platform tool (Copilot Studio, PowerBI, Power Apps)

Benefits This position offers a competitive compensation and benefits package designed to support your wellbeing, growth, and work–life balance. While specific benefits may vary by country and employee level, offerings generally include competitive salary opportunities, performance-based bonuses, comprehensive benefits, and ongoing training and development resources.

Important Hiring Conditions and Disclosures By applying for this position, candidates acknowledge and agree that:

• Personal Data Processing: The personal data provided during the recruitment and selection process will be collected, processed, and retained for legitimate recruitment and compliance purposes, in accordance with applicable data protection and privacy laws and FBS internal policies.
• Legal Authorization to Work: Employment with FBS is conditional upon the candidate having valid, local legal authorization to work in the country where the role is based at the time of hire. FBS does not sponsor or obtain work authorization unless explicitly stated.
• Exclusivity of Employment and Conflict of Interest: Upon acceptance of an offer and during employment with FBS, employees will not be permitted to engage in parallel employment, professional activities, or paid work for other entities. Any ownership, partnership, directorship, or participation in other businesses or companies must be fully disclosed and formally reviewed in accordance with FBS internal conflict‑of‑interest and external engagement policies prior to the start date or as soon as such circumstances arise.

Failure to comply with these conditions may impact the hiring decision or employment continuation.

About Farmers Insurance "Farmers Insurance ® " and "Farmers ® " are tradenames for a group of insurers providing insurance for automobiles, homes and small businesses and a wide range of other insurance and financial services products. Farmers Insurance Exchange, the largest of the three primary insurers that make up Farmers Insurance, is recognized as one of the largest U.S. companies on the 2025 Fortune 500 list. For more information about Farmers Insurance, visit Farmers.com.