FCL Export/Import Coordinator

Department: Operations

Location: Braintree, MA

Compensation: $21.00 - $25.00 / hour

Description As a subsidiary of Denmark-based Scan-Group, our history in shipping and logistics dates to 1969. From Scan-Group, Shipco Transport was founded in 1988 and has organically grown into one of the world’s leading neutral NVOCCs. Headquartered in Chatham, New Jersey, Shipco Transport operates more than 75 offices in over 30 countries across 5 continents and employs over 2,200 people. Our company’s truly intermodal character, offering LCL & FCL Ocean and Air freight services, uniquely positions Shipco as a ‘one stop’ provider of worldwide transportation solutions. (Website: www.shipco.com)

Shipco Transport Inc., a leading international cargo transportation company, has an immediate opening at our BOS branch located in Braintree, MA for an experienced FCL Export/Import Coordinator. We are seeking a highly organized, customer-focused FCL Ocean Export/Import Coordinator to join our logistics team. The ideal candidate will bring solid experience in Ocean Export or Import operations within an NVOCC or Freight Forwarding environment, along with strong knowledge of export documentation, regulations, and shipment management. Excellent communication skills, sharp attention to detail, and the ability to manage multiple priorities in a fast-paced setting are essential.

Key Responsibilities

• Coordinate and manage Ocean Export/Import shipments from origin to destination.
• Track shipment milestones and follow up with customers and carriers.
• Communicate proactively with Steamship lines, terminal operators, drayage carriers, overseas agents, and other internal and external stakeholders.
• Provide status updates, freight rates, and shipment details to clients and vendors.
• Receive, review, and ensure documentation is accurately processed and released to customers and agents in a timely manner.

Skills, Knowledge and Expertise

• Prior experience in a freight forwarding, logistics, or customer service role.
• Ability to work under pressure, manage tight deadlines, and adjust when circumstances change.
• Strong knowledge of export procedures, documentation, and regulatory requirements.
• Strong organizational and multitasking abilities for fast-paced environments.
• Knowledge of MS Outlook and Excel with the ability to learn new software.
• Strong customer service focus and commitment to delivering exceptional client experiences.

Benefits We offer a positive and friendly atmosphere with opportunities for advancement and personal growth. Salary is commensurate with experience.

We offer medical, dental, life and vision insurance, short and long term disability insurance. We also offer a flexible benefits account, an optional wellness program and a matching 401(k) plan.

Shipco Transport is an Equal Opportunity Employer, welcoming applications from individuals of all abilities, backgrounds, and experiences.