FEBA Support Engineer

Job Title: FEBA Support Engineer

Experience: 3–4 Years

Location: Andheri, Mumbai

Job Summary The FEBA Support Engineer will provide L2/L3 application and production support for FEBA/Oracle Banking applications. The role involves monitoring, incident management, troubleshooting, RCA, defect analysis, production issue resolution and coordination with development, infrastructure and database teams.

Key Responsibilities

• Provide L2/L3 production support for FEBA applications.
• Monitor application failures, incidents and batch/interface issues.
• Troubleshoot FEBA, database, interface and integration-related problems.
• Analyze logs and perform technical debugging.
• Perform RCA for recurring and critical production issues.
• Coordinate with development, database, middleware, infrastructure and network teams.
• Support incident, problem, change and release management.
• Assist with deployments, releases, patches and application health checks.
• Support SIT/UAT and production validation.
• Maintain incident documentation, RCA reports and knowledge articles.
• Ensure SLA compliance and timely incident resolution.

Required Skills

• 3–4 years of experience in FEBA/Oracle Banking Application Support.
• Hands-on experience in L2/L3 production support.
• Strong knowledge of Oracle FEBA.
• Strong SQL and Oracle Database skills.
• Experience with application logs, debugging and troubleshooting.
• Working knowledge of Java/J2EE.
• Experience with REST/SOAP APIs and integrations.
• Knowledge of incident, problem and change management.
• Experience with application deployment and release activities.
• Strong RCA and problem-solving skills.
• Good communication and coordination skills.

Good To Have

• Core Banking experience.
• Payments, Retail Banking or Corporate Banking exposure.
• Experience with banking application integrations.
• Willingness to work from Andheri, Mumbai.