Federal Work-Study Student: Library- Information Desk

Job Title

Federal Work-Study Student: Library- Information Desk

Agency

East Texas A&M University

Department

Library

Proposed Minimum Salary

Commensurate

Job Location

Commerce, Texas

Job Type

Student Worker

Job Description

INSTRUCTIONS TO APPLICANT:

During the application process the “My Experience” page has a section provided “Attachments (Resume/CV, References, Cover letter, etc.)” to upload required documents.

• Use the Upload button to add each document.
• You will be able to upload up to 5 documents. Be aware that the maximum size allowed for any one document is 5MB.
• All documents must be electronically submitted through the Texas A&M Online Employment Services website to be considered.
• Incomplete or improperly submitted applications may be excluded from consideration.
• Please do not withdraw your application in an attempt to upload a missing document, instead please email HR for help.

Please provide the following documents:

• Cover Letter
• Resume/CV
• Work-Study

Undergraduate Employment – Library Information Desk

Purpose of Position:

 To provide excellent front-line customer service to a full range of library users.

Essential functions:

• Provide excellent customer service by assisting faculty, staff, students, and community borrowers with informational and directional queries and checking in and out books and other library materials.

• Direct customers to other departments and areas of the university when appropriate.

• Handle routine requests for supplies and help with library printers, photocopiers, and other library technology equipment; troubleshoot equipment and report issues as needed.

• Assists with the maintenance of general stacks, including shelving, shelf reading, and shifting of collection.

• Other duties as assigned.

Qualifications:

Requirements and Skills:

• Must be currently enrolled as an undergraduate student at Texas A&M University-Commerce.
• Must be available on weekends and in the evening.
• Basic computer and typing skills.
• Basic phone operations (answering, holding, and transferring).
• Basic organizational skills.
• Perform accurate and detailed work.
• Ability to work as a team member toward the common goals of the library and university.
• Ability to provide excellent customer service.
• Basic tasks for opening/closing the library.
• Ability to navigate the library website and booking software.
• Ability to assist with monitoring building use and enforcing library policy.
• Physical: Ability to move (push, pull, lift) medium to heavy weight (20-50 pounds) books, boxes, book trucks or similar items
• Ability to handle material, which may contain dust, mold, or mildew.

Preferred Education and Experience:

• Previous working experience in a library or customer service related position.

Students must be able to work between the following hour blocks.

Monday - Friday 7 am- 6 pm

Monday- Friday 6 pm- 1 am

Friday 5 pm- 9 pm

Saturday 9 am- 9 pm

Sunday 12 pm-12 am

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.