S
Source One Internet FZE
Female Customer Support Executive
Skills
Customer Support
11 days ago
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Important information
Contract type:
Permanent, Part time
Location:
Ajman - United Arab Emirates
Work mode:
Onsite
Published on:
15 October 2026
What they need
- Reply to customer questions and complaints quickly and politely through live chat, email, social media, and support apps.
- Listen to what the customer needs and give clear, step-by-step help to fix order mistakes, billing questions, or tech issues.
- Type notes about customer problems and how you fixed them into our computer system so the team stays updated.
- Pass difficult or unusual problems to the right team (like tech or sales) and follow up to make sure the customer gets an answer.
- Turn bad experiences into good ones by being kind, listening carefully, and finding fair solutions to their problems.
- Spot common problems that customers keep asking about and help write simple answers for our website's Help page.
Pay: AED2,000.00 - AED2,500.00 per month
Work Location: In person
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