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Field Application Engineer

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Remote

Field Application Engineer

GigaDevice Semiconductor Inc.

Field Application Engineer

Skills

Customer Support

2 months ago

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Important information


Contract type:

Permanent

Location:

Tokyo, Japan

Work mode:

Remote

Published on:

25 August 2026

What they need


Position Overview

GigaDevice Japan is seeking a skilled and motivated Field Application Engineer (FAE) to support our expanding MCU business in Japan. You will work closely with customers, distributors, and internal engineering teams to drive design-in activities and provide high-quality technical support across consumer and industrial applications. Automotive experience is a plus. This role combines hands-on engineering (debug, bring-up, demo kit/sample code creation) with customer-facing engagement (presentations, training, and pre-sales collaboration).

Key Responsibilities

  • Provide technical support for GigaDevice products (mainly MCU) to customers both face-to-face and online.
  • Support firmware and hardware debugging, issue investigation, and bring-up on customer systems.
  • Develop and customize demo kits, sample software, and application examples for key customers.
  • Work with distributors’ FAEs to provide training, technical guidance, and joint customer support.
  • Capture customer requirements, market trends, and competitor information; deliver structured feedback to Business Units.
  • Drive design-in and VE/VA opportunities; identify and develop new business leads.
  • Represent GigaDevice at seminars, exhibitions, and customer events as a technical expert; lead customer/distributor training (seminars/workshops).
  • Provide prompt and thorough follow-up for ongoing designs to ensure a smooth transition to mass production.

Qualifications

Minimum Requirements:

  • Bachelor’s degree in Electrical Engineering, Computer Engineering, or related field (or equivalent practical experience).
  • 5+ years of relevant experience in embedded systems or MCU applications.
  • Practical experience in both hardware and software debugging (oscilloscope/logic analyzer use, IDE/tool chains, RTOS familiarity, etc.).
  • Native-level Japanese and business-level English. (Chinese is a plus.)

Preferred Qualifications:

  • Experience in consumer and/or industrial applications; automotive experience is a plus.
  • Excellent presentation and communication skills (clear documentation, PowerPoint/Excel proficiency).
  • Hands-on, analytical, and self-driven; able to manage multiple projects independently.
  • Consulting mindset: understand customer needs, technology trends, and market dynamics; provide actionable insights to internal teams.
  • Background in or familiarity with competitors.
  • Pre-sales mindset and strong interpersonal skills to build trust-based customer relationships.

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