Field Application Engineer

Job Overview

We are seeking a motivated Field Application Engineer to join our team. This position will provide ongoing technical support to customers and play an important role in the introduction, qualification, and ongoing performance of our technological solutions at customer sites.

The ideal candidate has a strong technical foundation, excellent problem-solving skills, and an interest in working directly with customers in a fast-paced, international environment. This opportunity is well suited for an early-career engineer who is eager to develop hands-on technical expertise within the semiconductor industry.

Responsibilities

• Support the qualification and production ramp-up of new technological solutions at customer sites.
• Monitor and improve the performance of products installed in the field.
• Provide technical support to customers for products deployed in the field.
• Troubleshoot technical issues and collaborate with internal teams to identify root causes and solutions.
• Collect and communicate customer feedback related to product quality and service performance.
• Lead technical support activities and customer calls for assigned accounts.
• Collaborate with Field Application Engineering teams located internationally, both remotely and on-site.
• Participate in regular technical and project update meetings with customers and third parties.
• Coordinate cross-functional task forces related to specific products with colleagues across international locations.
• Prepare technical documentation, including Product User Instructions, Best Known Methods (BKMs), and Application Notes.
• Analyze products returned from the field, identify potential root causes, and prepare technical reports for internal teams and customers.
• Conduct product characterization testing, including POT/AOT testing, internally and at customer facilities.
• Partner with R&D and Engineering teams during the introduction of new technologies, report results, and recommend improvement actions.
• Work closely with Manufacturing teams to collect data and information needed for troubleshooting and product improvement activities.

Experience

• 2-3 years of relevant engineering or technical experience preferred; recent graduates are encouraged to apply.
• Experience troubleshooting technical issues in an engineering, manufacturing, laboratory, or customer-facing environment is preffered.
• Exposure to the semiconductor industry, semiconductor testing, or related manufacturing technologies is preferred.
• Internship, co-op, academic project, or other hands-on technical experience may be considered toward relevant experience.

Qualifications

• Bachelor's degree in Mechanical Engineering, Electrical/Electronics Engineering, Materials Engineering, or a related technical field preferred; equivalent technical education may also be considered.
• Experience working directly with customers on technical issues is a plus.
• Strong analytical, troubleshooting, and problem-solving skills.
• Strong interpersonal and communication skills with the ability to work effectively across teams.
• Willingness and ability to travel up to 50%
• Exposure to semiconductor testing platforms or related semiconductor technologies is a plus.

Ready to Grow Your Career With Us?

This is an opportunity to build hands-on technical experience while working with customers, engineering teams, and colleagues across a global organization. You’ll gain exposure to semiconductor technologies, develop your problem-solving and customer-facing skills, and contribute to solutions used in real-world applications.

If you’re curious, motivated to learn, and excited to grow your engineering career in the semiconductor industry, we encourage you to apply. We look forward to learning more about you!

Technoprobe America is an Equal Opportunity Employer and values diversity in the workplace.

Pay: $95,000.00 - $105,000.00 per year

Benefits:

• 401(k)
• 401(k) 4% Match
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Application Question(s):

• Briefly describe any experience you have with semiconductor technology, testing, manufacturing, or related technical environments

Education:

• Bachelor's (Preferred)

Experience:

• relevant engineering: 2 years (Preferred)

Ability to Commute:

• San Jose, CA 95131 (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: In person