Field Care Supervisor

If you are looking for a career or want to work for a provider where your skills, experience, and work are appreciated and where you will feel valued, Visiting Angels is the place for you. Join our friendly team, we embrace our differences and celebrate each other.

Our Values Our Core Values Are Family: We are truly a family at Visiting Angels East Notts.. We support each other.

Relationships: We understand the importance of trust and build relationships with our clients through consistency and quality care.

Freedom: Quality care should enable freedom, which we strive for for our clients.

Nimble: We are not only reactive but very proactive as well.

Care-Centric We are carer-centric, which means our business is centred around our caregivers. We understand the importance of providing consistency for our clients to ensure continuity of care. This can only be achieved by taking great care of our caregivers and their well-being. We listen to our caregivers, we celebrate them, and we also have an open-door policy. We create a safe space for our caregivers to thrive and offer career progression. We understand the value of our caregivers' time; hence, we pay for drive time between clients on top of mileage. Both the carers and office staff are supportive of each other, and we all share the same goal of being the best at all times.

Why do people choose to work with our amazing team:

• We are passionate about providing high quality care tailored to the needs of our clients.
• Carer centric- we advocate for work life balance and work around family life.
• Supportive office staff and colleagues.
• Carer progression.
• Annual 5% pay increase. Paid training .
• We pay drive-time which a lot of providers don’t.
• You are allocated clients so you can build and nurture professional working relationship.
• We celebrate and listen to our carers. We are very proactive and progressive employer.
• Birthdays off and recognition for going above and beyond.
• Monthly and sometimes weekly staff incentives.
• We are a unit, a family and you will never feel that you are working alone, even though most of the calls are singles. There is always some one at the end of the phone should you need any thing.
• You will have complete support from our Management team.
• We have excellent retention rates - people choose to stay with us for a long time.

Who are we and what should you choose to work WITH us at Visiting Angels, not for us: Visiting Angels is a global leader in home care, providing exceptional care to clients for over 20 years. Our mission is to offer outstanding, personalised care while supporting our caregivers in every step of their journey. We focus on fostering independence, dignity, and comfort for our clients, and we believe every caregiver deserves to feel appreciated and respected.

What Values Do We Look For In Our Staff

• Excellent Communication Skills.
• To be Kind, caring and empathetic.
• We want to speak with staff who have a ‘can do’ attitude.
• To show a professional attitude at all times.
• We look for people with a story to tell and you genuinely wake up on a morning looking forward to helping other people.
• A natural passion for companionship where you really enjoy helping other people.
• To maintain Professionalism at all times.
• Be able to cook basic meals for the people we care for.

Key Responsibilities We offer person centred care packages tailored to suit each individual taking into account what their preferences and needs are, such as:

• Providing essential personal care to clients in a respectful, dignified manner.
• Offering emotional support and companionship, building trust and meaningful relationships.
• Assisting with everyday tasks, including meal preparation and light housekeeping.
• Supporting with medication reminders and personal hygiene routines.
• Ensuring a safe and comfortable environment for the people you care for.
• Carry out spot-checks, monthly audits.
• Carry out field competencies on new staff.
• Training and induction of new staff members.
• Care plan and reviews, as well as carrying out new client assessments.
• Ensure that care is of high standards in the field and liaise with the Care Manager and Registered Manager.

Essential Criteria

• Must have Field care supervisor experience, minimum of 1 year.
• You’re a positive person who sees optimism in every situation.
• Loyalty.
• Thoughtful.
• Honest.
• Caring.
• Compassionate.
• Polite.
• Smartly turned out.
• Excellent communication skills.
• Flexible.
• Knowledgeable.
• Eager to learn.
• You show a professional manner at all times.
• Friendly attitude towards all staff and clients.
• Your own car is needed for this role.
• We do not offer sponsorship.
• Able to work alternative weekends (this makes it fair for all staff).