Field Collection Associate

Responsibilities:

• Visit delinquent client in assigned areas for B2B payment collection & follow up.

• Maintain accurate records of all collection activities and interactions with client.

• Visit clients to remind them of overdue payments.

• Investigate and resolve any discrepancies or issues with customer accounts.

• Provide good service and maintain a professional demeanor at all times.

• Collaborate with internal teams to address customer concerns and improve collection processes.

• Take care of the documentation & invoicing.

Requirements:

• Bachelor's degree.

• Proven experience in B2B payment collections

• Good communication and negotiation skills.

• Ability to work independently and manage time effectively.

• Basic computer skills