Field Collection Executive

Job Summary:

The B2B Field Debt Collection Executive is responsible for visiting business clients to recover outstanding payments. The role involves direct interaction with corporate customers, negotiation, and ensuring timely collection while maintaining professional relationships.

Key Responsibilities:

Visit assigned business clients (B2B) to collect overdue payments.

Follow up on outstanding invoices through field visits and coordination with internal teams.

Build and maintain strong relationships with clients to ensure smooth collections.

Negotiate payment plans and settlements in line with company policies.

Track and update collection status in the system on a daily basis.

Handle disputes and escalate unresolved issues to the management.

Ensure adherence to legal and compliance guidelines during collections.

Meet monthly collection targets and performance benchmarks.

Coordinate with sales and accounts teams for reconciliation.

Key Requirements:

Education: Graduate (any discipline)

Experience: 4–9 years in field collections

Strong negotiation and communication skills

Ability to handle difficult conversations professionally

Knowledge of local market and routes

Basic understanding of finance and invoicing

Willingness to travel extensively

Skills Required:

Negotiation & persuasion

Relationship management

Problem-solving attitude

Time management

Basic computer knowledge (Excel / CRM tools)

Key Performance Indicators (KPIs):

Collection target achievement

Reduction in overdue accounts

Client satisfaction & retention

Daily visit and recovery reports

Additional Requirements:

Two-wheeler with valid driving license (preferred)

Flexible working hours as per field requirements

Pay: ₹5,000.00 - ₹20,000.00 per month

Benefits:

• Flexible schedule
• Health insurance

Work Location: In person