FIELD COLLECTION STAFF

About the role

The Field Collection Staff is responsible for conducting field collection activities, following up on outstanding accounts, coordinating with customers regarding overdue payments, and ensuring the timely collection of receivables. The role requires frequent travel to different locations, including distant areas and locations outside the assigned region, to facilitate collection activities and meet collection targets.

Key responsibilities

• Conduct field visits to customers, dealers, and business partners to collect outstanding payments and follow up on overdue accounts.
• Coordinate with customers regarding payment schedules, outstanding balances, and settlement arrangements.
• Monitor and maintain accurate records of collection activities, payment commitments, and collection results.
• Prepare and submit collection reports, receipts, and other required documentation to the Finance and Accounting Department.
• Ensure that collected payments are properly documented, accounted for, and remitted in accordance with company policies.
• Follow up on overdue accounts through calls, messages, and personal visits to encourage timely payment.
• Travel to assigned collection areas, including remote locations and areas outside the assigned region, as required by the company.
• Coordinate with the Finance and Accounting team regarding collection updates, payment concerns, and difficult-to-collect accounts.
• Maintain professionalism when dealing with customers and handle collection concerns in accordance with company policies.

About you

• At least a Senior High School graduate; a college graduate in Business Administration, Finance, Accounting, or a related course is an advantage.
• Experience in field collection, accounts receivable, payment follow-ups, or a related position is an advantage. Fresh graduates or applicants without experience may also be considered.
• Willing to travel frequently to distant locations, including areas outside the assigned region, as required by collection assignments.
• Physically capable of enduring long hours of travel and commuting, including trips that may take several hours to reach the assigned collection area.
• Willing to stay temporarily in assigned locations or other areas for several days when necessary to complete collection activities.
• Willing and able to commute using available public transportation, such as buses, jeepneys, UV Express, and other appropriate means of transportation, since the company will not provide a service vehicle or motorcycle for this position.
• Able to plan travel routes and manage transportation arrangements to reach assigned collection locations efficiently.
• Good communication, negotiation, and customer service skills.
• Honest, trustworthy, responsible, and capable of handling payments and confidential financial information.
• Able to work independently, manage time effectively, and meet collection targets.

Pay: Php20,000.00 - Php24,000.00 per month

Work Location: In person