Field Collector

Qualifications:

• Candidate must have at least a college-level education, a 2-year vocational course, or a Bachelor's/College Degree in any field.
• Required skill: Motorcycle driving.
• Must have proven experience in negotiation and motorcycle repossession.
• With 6 months to 1 year of experience as a Credit Verifier, Field Collector, Field Repossessor, or Skip Tracer.
• Must be willing to perform fieldwork.
• Must be amenable to reporting to the San Fernando, La Union branch.
• Must possess a valid Non-Professional Driver's License and own a motorcycle unit.

Job Description:

• Field Collections:

a. Visit assigned list of customers indicated in the FS (Field Specialist’s) daily itinerary and collect debt payment.

b. Issue receipts on payment received and remit them to authorized payment channels.

c. Assist in the resolution of customer’s concerns and queries.

d. Secure Promise to Pay Letter, Voluntary Surrender Letter if applicable, for those who are not able to pay.

e. Update new customer contact information.

f. Remit all collection received after 3:00 PM to Sumisho’s account and secure duplicate copy of the deposit slip with machine validation.

g. Counsel customers on managing the account.

h. Filing complaints and attend mediations if needed.

• Demand Letter Issuance

a. Issue demand letter to customers who cannot be reached or contacted or those who are always out of the house.

• Repossession

a. Pull-out and inspect actual motorcycle from delinquent customers who are unable to pay on the prescribed limits by the BCTL (Branch Collections Team Lead), FS (Field Specialist) Manager and Asset Control.

b. Perform other related functions that may be assigned by the BCTL (Branch Collections Team Lead).