Field Collector - Laguna (Project-based)

● Perform collections actions on endorsed accounts according to the collection’s workflow abiding with the company standards.

● Visit delinquent customers who refuses to repay their loan obligation in the regular collection process and negotiate for immediate repayment

● Follow through on the customers commitment to repay their loan obligation.

● Escalate collection issues gathered thru field visit activities to discuss with team leader and manager for immediate resolution/action.

● Probe and establish contact with delinquent customers to deliver demand letters and/or notices.

● Update the management with all newly acquired customer information (Address, Employer, Mobile #, Etc.) in a timely and correct manner thru probing/skip-tracing for future communication.

● Verify customer information based in the provided data thru the loan application.

● Perform others tasks as may be assigned.

● Adherence to standard collection practices.

Qualifications:

• With 1-2 years’ experience in Field Collections or relevant experience in Secured/Unsecured Collections.
• Knowledge of collection processes, computer skills, mathematical skills, and skip-tracing skills.
• Owns a motorcycle.
• Willing to work on a 6-month project-based contract.