Công Ty TNHH Reeracoen Việt Nam
FIELD CUSTOMER SERVICE ENGINEER (TECHNICAL SUPPORT) - 28881
Skills
1 day ago
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Important information
Contract type:
Permanent
Work mode:
Onsite
Published on:
23 October 2026
What they need
Mô tả công việc:
(Mức lương: 20 - 35 triệu VNĐ)
- Perform field maintenance, troubleshooting, and daily customer support for semiconductor back-end exposure equipment
- Conduct equipment installation, setup, and regular maintenance inside cleanroom facilities at customer sites
- Respond promptly to technical issues and resolve machine breakdowns at client factories in northern industrial parks
- Provide technical operational guidance and routine maintenance instruction to client manufacturing teams
- Manage spare parts requirements and report field technical status to regional management
- Collaborate with overseas engineering teams and technical partners on advanced machinery issues
- Read technical manuals, schematics, and update maintenance records accurately in English
- Participate in technical training programs in Japan to master specialized equipment systems
- Prepare daily and weekly field service reports for regional headquarters and branch leadership
- Coordinate schedule with field service managers to ensure seamless on-site support coverage
- Maintain high safety and performance standards during all cleanroom service operations
- Travel regularly to client manufacturing plants in designated industrial zones
- Communicate technical status clearly to international team members and regional stakeholders
- Monitor machine performance metrics to prevent unexpected operational downtime
- Other related duties as assigned
Chức vụ: Nhân Viên/Chuyên Viên
Hình thức làm việc: Toàn thời gian
Quyền lợi được hưởng:
- Social insurance under Vietnamese law, workers' accident compensation, and personal accident insurance.
- Bonus
- Paid Leave
- Birthday Leave: 1 day
- Half-day leave for medical checkups
- Salary increment
- Visa application support
- Commuting allowance
- Mobile phone allowance
- Overseas business trip allowance
Yêu cầu bằng cấp (tối thiểu): Đại Học
Yêu cầu công việc:
- At least 2 years of practical experience as a service engineer or sales engineer in the mechanical, electronic, or electrical industry.
- English: Upper-Intermediate Level
- Someone who can go for training in Japan
- Not a job hopper who always changes jobs within 3 years
Yêu cầu giới tính: Nam/Nữ
Ngành nghề: Điện Tử - Vi Mạch - Bán Dẫn
Đại Học
2 - 3 năm
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