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FIELD CUSTOMER SERVICE ENGINEER (TECHNICAL SUPPORT) - 28881

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Onsite

FIELD CUSTOMER SERVICE ENGINEER (TECHNICAL SUPPORT) - 28881

Công Ty TNHH Reeracoen Việt Nam

FIELD CUSTOMER SERVICE ENGINEER (TECHNICAL SUPPORT) - 28881

Skills

Customer Support

1 day ago

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Important information


Contract type:

Permanent

Work mode:

Onsite

Published on:

23 October 2026

What they need


Mô tả công việc:

(Mức lương: 20 - 35 triệu VNĐ)

  • Perform field maintenance, troubleshooting, and daily customer support for semiconductor back-end exposure equipment
  • Conduct equipment installation, setup, and regular maintenance inside cleanroom facilities at customer sites
  • Respond promptly to technical issues and resolve machine breakdowns at client factories in northern industrial parks
  • Provide technical operational guidance and routine maintenance instruction to client manufacturing teams
  • Manage spare parts requirements and report field technical status to regional management
  • Collaborate with overseas engineering teams and technical partners on advanced machinery issues
  • Read technical manuals, schematics, and update maintenance records accurately in English
  • Participate in technical training programs in Japan to master specialized equipment systems
  • Prepare daily and weekly field service reports for regional headquarters and branch leadership
  • Coordinate schedule with field service managers to ensure seamless on-site support coverage
  • Maintain high safety and performance standards during all cleanroom service operations
  • Travel regularly to client manufacturing plants in designated industrial zones
  • Communicate technical status clearly to international team members and regional stakeholders
  • Monitor machine performance metrics to prevent unexpected operational downtime
  • Other related duties as assigned

Chức vụ: Nhân Viên/Chuyên Viên

Hình thức làm việc: Toàn thời gian

Quyền lợi được hưởng:

  • Social insurance under Vietnamese law, workers' accident compensation, and personal accident insurance.
  • Bonus
  • Paid Leave
  • Birthday Leave: 1 day
  • Half-day leave for medical checkups
  • Salary increment
  • Visa application support
  • Commuting allowance
  • Mobile phone allowance
  • Overseas business trip allowance

Yêu cầu bằng cấp (tối thiểu): Đại Học

Yêu cầu công việc:

  • At least 2 years of practical experience as a service engineer or sales engineer in the mechanical, electronic, or electrical industry.
  • English: Upper-Intermediate Level
  • Someone who can go for training in Japan
  • Not a job hopper who always changes jobs within 3 years

Yêu cầu giới tính: Nam/Nữ

Ngành nghề: Điện Tử - Vi Mạch - Bán Dẫn

Đại Học

2 - 3 năm

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