Field Emergency Response Technician

Overview

Join our dynamic team as a Field Emergency Response Technician, where your proactive approach and quick thinking will make a vital difference during critical situations. In this role, you will be on the front lines of emergency response, providing essential restoration services and ensuring safety protocols are rigorously followed. Your expertise will help restore properties and support clients through challenging circumstances, all while working in a fast-paced, rewarding environment. This position offers the opportunity to develop your skills in emergency response readiness.

Responsibilities

• Respond promptly to emergency calls involving water damage, fire, mold, asbestos, or flood incidents to assess and initiate immediate action.
• Operate company vehicles safely to reach job sites quickly and efficiently while adhering to all safety protocols.
• Perform cleaning tasks
• Utilize hand tools, power tools
• Follow strict safety procedures during all operations to ensure personal safety and compliance with industry standards.
• Maintain detailed records of work performed, including photos, reports, and logs for each project.
• Support on-call coverage schedules to ensure 24/7 emergency response availability for clients in need.
• Communicate effectively with clients to provide updates on progress and ensure customer satisfaction throughout the restoration process.

Skills

• Strong emergency response readiness with the ability to act swiftly under pressure.
• Experience in water damage restoration, flood recovery, fire restoration, mold remediation, and general cleanup procedures.
• Knowledge of safety protocols including PPE use and respiratory protection during hazardous material handling.
• Ability to operate company vehicles safely and responsibly in various conditions.
• Skilled in using hand tools, power tools, and specialized equipment such as for project estimation.
• Construction experience is a plus for understanding structural repairs or modifications needed during restorations.
• Excellent customer service skills with a friendly approach when interacting with clients during stressful situations.
• Familiarity with industry standards related to safety protocol adherence and restoration industry best practices.

Join us in making a difference by helping communities recover from emergencies swiftly and safely! This role is perfect for motivated individuals eager to develop their expertise in emergency response while providing top-tier service in high-impact situations.

Pay: $25.69 - $30.93 per hour

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Work Location: In person