Field Engineer - AI/ML

Experience: 5-8 years

Location: Pune

Role Overview:

We are looking for a customer-facing Field Engineer who will work closely with enterprise customers and engineering teams to implement, deploy, troubleshoot, and support AI/ML solutions. The role requires strong technical depth along with excellent communication, requirement-gathering, and customer-management capabilities.

Key Responsibilities:

• Ability to co-work with Agentic AI model, Optimizing processes agnatically [agentic optimizing engineering]
• Work closely with customers and act as a technical representative within customer environments
• Support implementation and deployment of AI/ML solutions and ML pipelines
• Work with customer technical teams to understand requirements and identify appropriate solutions
• Gather, analyse, and translate customer requirements into technical implementations
• Support deployment, configuration, troubleshooting, and operational activities
• Work closely with ML Engineers, Infrastructure Engineers, and other technical teams
• Participate in multiple customer projects and engagements
• Provide technical guidance and support throughout the implementation lifecycle
• Communicate technical concepts and solution approaches to customers and business stakeholders
• Support customer-specific implementations and resolve technical issues
• Must be available for on-call support as needed
• Ability to collaborate effectively with Agentic AI models
• Capability to optimize repetitive processes and workflows using agentic/autonomous engineering approaches

Required Technical Skills:

• Strong understanding of AI/ML systems and ML pipelines
• Exposure to ML deployment and production environments
• Understanding cloud and infrastructure concepts
• Familiarity with deployment, DevOps, and CI/CD practices
• Experience working with enterprise/customer-facing technical implementations
• Ability to troubleshoot technical issues across application, ML, and infrastructure layers

Required Experience:

• Experience working on multiple projects/customer engagements
• Prior client-facing experience is strongly preferred
• Experience interacting with technical teams and business stakeholders

Key Soft Skills:

• Excellent communication skills
• Strong customer-facing and stakeholder-management skills
• Strong requirement-gathering capability
• Ability to explain complex technical concepts clearly
• Ability and willingness to travel to customer locations as required

Travel:

• Willingness to travel is mandatory, as the role may require working from customer premises within or outside India

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.