Field Engineer

Location: Chitose city, Hokkaido, Japan

Language : Japanese N2 or N3 level (Must), English (intermediate-business level)

Key Responsibilities

∙Perform on-site installation, servicing, modification, and repair of semiconductor

manufacturing equipment

∙Conduct diagnostics, troubleshooting, preventive maintenance, and system repairs

∙Maintain accurate service records and technical reports

∙Coordinate with team members, supervisors, and customers to minimize equipment

downtime

∙Order, replace, and install equipment parts as needed

∙Respond to emergency service calls and work flexible shifts, including weekends

when required

∙Provide operational and maintenance training to customer technicians

∙Execute equipment upgrades and modifications as necessary

∙Stay updated on tools and equipment through training, manuals, and technical

resources

∙Follow standard procedures to analyze issues and implement effective solutions

∙Ensure proper use, maintenance, and security of company assets (e.g., tools, vehicles)

∙Maintain professional conduct and compliance with on-site standards and policies

∙Communicate effectively with customers to understand needs and resolve issues

∙Build strong working relationships with internal teams and external stakeholders

∙Collaborate in a team-oriented environment to ensure high customer satisfaction

∙Adhere strictly to workplace safety standards and practices

∙Handle engineering change requests (ECO) efficiently and maintain composure under

pressure

∙Perform additional duties as assigned

∙Maintain confidentiality of company and customer information

Qualifications & Skills

∙Bachelor’s degree in Engineering or related field

∙Basic understanding of the semiconductor industry

∙Ability to read and interpret technical drawings, mechanical diagrams, and electrical

schematics

∙Knowledge of gas systems used in semiconductor processes is a plus

∙Strong troubleshooting and problem-solving skills

∙Ability to follow detailed instructions in English accurately and consistently

∙Good communication and interpersonal skills

∙Team-oriented with the ability to collaborate effectively

∙Willingness to work overtime and flexible schedules when required

∙Cleanroom training and basic industry safety knowledge (preferred or to be acquired)

∙High level of professionalism, reliability, and adaptability