Field Engineer

Responsibilities: -

• Troubleshoot and resolve technical issues on semiconductor equipment and systems including computer systems, complex software, or networked and/or wireless systems
• Perform  on-site  installation,  continual  improvement  programmes,  parts'  overhaul, preventive maintenance, modifications and repair works on equipment
• Serves as company liaison with customer on administrative and technical matters for assigned projects
• Coordinate logistics arrangements and with customer on equipment related matters
• Responds to customers’ complaints, provides time to solutions to resolve customers’ issues
• Monitors the performance of the product, provide regular update report and feedback on customer’s service requests
• Reports common complaints of customers to management in order to address the situation for future reference

Requirements:

• Degree/Diploma in Electrical/ Electronic Engineering or its equivalent

• Strong communication and good interpersonal skills

• A meticulous, organized and resourceful team player

• A highly motivated individual who works independently with little supervision

• Work in cleanroom environment

• Require to work or be on standby during after office hours