Field Engineer

Job Summary

The Field Engineer identifies, investigates, and resolves operational issues in Advanced Metering Infrastructure (AMI) and PUB Water networks, ensuring optimal network performance and reliable meter communication through field deployment and technical support.

Responsibilities

Identify, investigate, and diagnose operational issues in AMI and PUB Water networks using cross-system checks to confirm issue origins and determine need for field diagnosis

Conduct on-site investigations of radio communications equipment and electricity meters to perform root cause analysis and initiate appropriate remedial actions

Provide on-site technical assistance to troubleshoot and repair equipment and software applications, serving as an escalation point for complex issues

Create work orders and service tickets to ensure timely completion of remedial works and resolution of issues within service level requirements

Escalate recurring or systemic issues through problem tickets for further engineering analysis

Lead field deployment of AMI communication infrastructure including collectors, repeaters, and access points

Conduct RF site surveys and network coverage analysis to optimize communication topology and network performance

Coordinate meter installation programs ensuring proper network registration and commissioning of meters

Perform field testing of new AMI technologies and communication protocols to validate performance and integration

Develop and maintain comprehensive technical documentation for AMI field operations and troubleshooting procedures

Preferred competencies and qualifications

Hands-on experience (1+ years) with major AMI platforms such as Itron, Landis+Gyr, Sensus, or Silver Spring Networks

Knowledge of RF communications including RF propagation, antenna theory, and wireless networking principles

Understanding of network protocols including mesh networking, TCP/IP, cellular communications, and PLC technologies

Proficiency with test equipment such as spectrum analyzers, network analyzers, signal generators, and AMI diagnostic tools

Familiarity with smart meter hardware, communication modules, and utility metering standards

Experience with geographic information systems (GIS) and network mapping applications

Strong analytical and troubleshooting skills applied to complex technical issues in field environments

Excellent written and verbal communication skills tailored to both technical and non-technical audiences

Proficiency in technical writing, network diagramming, and reporting tools to produce clear documentation

EDMI Communications Pte Ltd is a wholly-owned subsidiary of Kea Metering Pte. Ltd. Once a subsidiary of the EDMI Limited Group, EDMI Communications remains dedicated to growth, delivering smarter solutions and fostering long-term customer relationships built on trust and mutual success.