Field Engineer

Apply today to join Coreforce, where your Field Engineering expertise makes a real impact. 

Join Our Team as a Field Engineer

Company: Coreforce
Location: Remote
Job Type: Full-time
Salary: $65,000 – $80,000 annually, based on experience

Company Overview:
Coreforce is an innovative technology company providing public safety organizations a comprehensive technology suite from dispatch to the courtroom. Coreforce delivers integrated technology designed to support public safety entities, regardless of organizational size. ​Our products - body cameras, in-car videos, mobile routers, and digital evidence systems- help public safety officers and first responders save lives, strengthen community trust, and enhance accountability.

Field Engineer - Build Your Career with Purpose

Join Coreforce and use your field engineering skills to support innovative technology that strengthens communities.

Why You’ll Love Working Here:

• Flexible hybrid schedule.
• 15 PTO days + floating holiday.
• Competitive benefits: medical, dental, vision, 401(k). We provide 401(k) matching per the terms of the 401(k) plan.
• Annual bonus.
• Tuition reimbursement.
• Career growth in a fast-growing, mission-driven company.
• Collaborative, purpose-driven culture.

Responsibilities:

• Advise customers, PMs, and various stakeholders on daily site status and issues.

• Work daily with PMs and Regional Field Eng. Supervisor on special parts requirements for Deployments.

• Collaborate daily with the support team to identify and resolve issues.

• Utilize various software programs daily, such as:

  • Office 365
  • Google Suite
  • Microsoft Office Products
  • Polaris and other proprietary programs

• Support software and engineering team on site with issues found in the field.

• Support field team on issues as they arise

• Assist the Operations Team as needed in the areas of:

  • Training (Customers and Team Members)
  • Uniforms (As Extra Help is Needed)
  • Production (As Extra Help is Needed)

• Documentation of daily tasks performed daily.

• Ongoing sharing of lessons learned.

• Ongoing travel as required.

• Perform other related duties and tasks as needed

• Associates Degree in Networking preferred

• MCP, A+, Network + preferred

• Great personal skills and ability to interact with customers and team members

• Technical writing skills for development of technical documents

• Ability to think outside the box

• Understanding of 12-volt systems and low voltage wiring

• Cat 6 cabling and network wiring

• Basic knowledge of hand and power tools

• Must be flexible, adaptive and forward-thinking

• Must be eager to teach and lead, continually striving to help everyone improve

• Proficiency in:

  • Microsoft Suite
  • Adobe Creative Suite
  • Microsoft 365
  • Polaris (and other proprietary software)
  • Google Suite products
  • Data Analytics

• Demonstrable experience in networking, IT and vehicle wiring systems

• Organized, productive and results-driven

• Independent worker, contributing creatively with minimal/no supervision

• Exceptional communication skills (Written and Verbal)

• Experience with networking and in-car audio installations preferred.

• Adaptive, enjoying challenges, persevering and focusing on getting the job done right the first time.

Coreforce is an equal opportunity employer committed to diversity and inclusion.