Field Engineer II - Audio Visual

At IES Communications, we build with purpose — starting strong, adapting quickly, and delivering with precision, we ensure every project is done right the first time. And it’s all based on our culture of safety, quality, and developing extraordinary individuals.

For more than 40 years, IES Communications has leveraged the highest level of expertise to power an evolving array of physical and virtual networks, including AV systems, in-building wireless connectivity, integrated security, and much more.

With a deep bench of specialized personnel in key locations across the United States, we bring the expertise, resources, and scale to projects of virtually any size, complexity, or location — from advanced mission-critical and hyperscale infrastructure to integrated communications, and everything in between.

With 26+ branch locations across the U.S. and a nationwide reputation for excellence, IES Communications is the strategic choice for integrated technology solutions near you.

Field Engineer II - Audio Visual

Job Summary

The Field Engineer II - Audio Visual is responsible for installing, configuring, commissioning, and troubleshooting commercial AV systems. This role provides advanced technical support throughout the project lifecycle and works closely with project managers, field teams, customers, and IT personnel to ensure successful system deployment and customer satisfaction.

Key Responsibilities

• Install, test, troubleshoot, and commission commercial audiovisual systems.
• Configure AV equipment including DSPs, control systems, matrix switchers, wireless microphones, and video conferencing platforms.
• Interpret technical drawings, specifications, and project documentation.
• Create shop drawings, submittals, and commissioning documentation.
• Provide technical support and guidance to field engineers and installation teams.
• Perform system quality checks, functional testing, and punch list creation.
• Support project closeout activities, change orders, and customer turnover.

Required Qualifications

• High School Diploma or GED required; Bachelor's degree preferred.
• 3+ years of commercial audiovisual integration experience.
• Experience with AV system commissioning, troubleshooting, and support.
• Knowledge of DSP platforms, control systems, and video conferencing technologies.
• Ability to read blueprints, schematics, and technical documentation.
• Proficiency with Microsoft Office applications.
• Valid driver's license and ability to travel as needed.

Technical Skills

• DSP configuration and commissioning (Biamp, QSC, BSS, ClearOne).
• Basic programming and configuration of Crestron, Extron, and AMX systems.
• Audio system testing, tuning, and commissioning.
• Configuration of IP-enabled AV devices and basic networking.
• Video conferencing systems including Cisco and Poly platforms.
• Equipment testing, diagnostics, and issue resolution.
• Project documentation and technical reporting.