Field Engineer – Windows 11 Device Refresh

Join a leading independent technology and services provider as a Field Engineer – Windows 11 Device Refresh.

Job Overview: Complete the onsite desktop refresh following the approved engineering instructions. The engineer will remove the existing desktop equipment, install replacement devices, build and enrol applicable DBB (Online Banking Desk), ID Scanner, and Startle/Music Player desktops, reconnect required peripherals, and support the branch to ensure the installation is completed successfully.

Counter desktops are swap/install only, as they are built and tested by the client before the engineering visit. DBB (Online Banking Desk), ID Scanner, and Music/Startle Player desktops require the engineer to complete the operating system build and installation.

Location: Swansea SA1 3EE

Contract Dates: 21 Oct 2026 (Just for 1 day)

Pay Rate: An hourly rate, in-scope IR35, of £14.90 PAYE) OR £19.33 per hour (via a Hays approved umbrella company).

Hours: 9:00 am – 5:30 pm

Key Responsibilities

• Ensure equipment is installed in the correct location.
• Ensure all cables are left tidy and safe.
• Securely collate all legacy equipment and packaging for collection.
• Accurately record serial numbers for both new and removed devices.
• Document and escalate any faults or incomplete activities before leaving the site.
• Complete the agreed branch/engineer sign-off at the end of the visit.
• Engineering visits are limited to one engineering day per branch.
• Engineering activities are focused on desktop deployments rather than laptop deployments.

Additional Information

• Interview Process: Online/In-Person

How to Apply:

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.