Field housekeeping Supervisor

Job highlights

• Experience in housekeeping and facility management with skills in manpower deployment and SOP compliance
• Supervise housekeeping and facility staff, ensure manpower planning, conduct site inspections, coordinate with clients, maintain records, and support operations team

Key Responsibilities

• Supervise and manage housekeeping, cleaning, pantry, facility management, and other site staff as assigned.
• Ensure adequate manpower deployment at the site as per the approved manpower plan.
• Monitor daily attendance, punctuality, grooming, uniform, ID cards, and discipline of employees.
• Allocate duties and shifts to employees and ensure proper work distribution.
• Conduct regular site inspections to ensure service quality and adherence to SOPs.
• Coordinate with clients regarding day-to-day operational requirements, complaints, and service-related issues.
• Resolve routine employee and site-level issues and escalate critical matters to the Operations Manager.
• Ensure proper usage, handling, and maintenance of machinery, equipment, chemicals, and other materials.
• Monitor material consumption and inform the concerned department regarding stock requirements.
• Ensure employees follow safety procedures, company policies, and client-specific guidelines.
• Conduct toolbox talks, briefing sessions, and on-the-job training for site employees whenever required.
• Maintain daily site records, attendance sheets, checklists, inspection reports, and other operational documents.
• Monitor absenteeism and arrange replacement manpower whenever required.
• Ensure timely reporting of employee joining, resignation, absence, misconduct, or other workforce-related matters to HR/Operations.
• Coordinate with HR for employee documentation, uniforms, ID cards, statutory requirements, and employee-related concerns.
• Maintain good professional relations with the client and ensure timely resolution of service complaints.
• Ensure compliance with company SOPs, quality standards, and client requirements.
• Conduct surprise inspections and submit regular site reports to the reporting manager.
• Support the Operations team during new site mobilization and manpower deployment.
• Perform any other operational responsibilities assigned by the management.