Field Inspector - Upper Keys

Description Of Duties/Essential Functions Under general supervision, performs responsible and important clerical tasks including determination of proper distribution of all incoming mail; performs initial review of various tax forms and documents received for correctness, legibility and mathematical accuracy; ensures proper supporting documents are attached according to type of return; codes for Data Entry, corrects routine mathematical errors and routes for further processing; reviews computer-generated error briefs and tracks for comparison against original documents for maintenance action; reviews computer error notices to reconcile coded error messages; researches PC, microfilm and files for documentation needed for processing of tax returns; operates a Personal Computer to enter pertinent information from processing documents to initiate tracks; operates a CRT to access data from the computer systems to obtain taxpayer information to make documents processable; key enters “Stop BilIs”/track on-line to temporarily halt automated billing process while documents are being analyzed; serves as lead worker providing guidance and assistance to permanent, loaned-in and temporary Office Clerks; maintains daily records and compiles daily reports; monitors inventories and ensures work is processed in accordance with processing procedures; quality reviews processed work; assigned to other work areas on a limited basis as work load demands.

Minimum Requirements Requires knowledge, skill and mental development equivalent to completion of high school and one year office experience; requires working knowledge of alpha-numeric sequencing; requires working knowledge of office practices, procedures and requires working knowledge of grammar, spelling and punctuation; requires working knowledge of basic mathematics; requires ability to follow orall and/or written instructions; requires ability to operate commonly used manual and automated office equipment and perform routine maintenance. Physical requirements of this position are lifting tubs of work weighing

to 50 pounds and have the ability to deliver tubs to other work areas within the Division.

Work Hours & Location/Agency Contact

Work Hours 7:15 a.m to 3:45 p.m M-F

WORK LOCATION:

Willard Ice Building

101 W. Jefferson

Springfield, IL

Contact A&R Shared Services Center

101 W. Jefferson, Mail Code 3-110

Springfield, IL 62702

217-782-6238

How to Apply

Click Here for Applicant Information and Grading Procedures This position may require a current grade from Central Management Services (CMS), Division of Examining and Counseling, to be deemed qualified and available for employment consideration. For more information, please refer to the Work4Illinois website at Work.Illinois.Gov and select 'Application Procedures'. Additional information may also be obtained from the Agency Contact listed above or by contacting CMS, Division of Examining and Counseling at [email protected] or (217) 782-7100, (217) 785-3979 (TDD/TTY), (800) 526-0844 (TTY Only).

Additional Documentation For Office Assistant Option 1

• General

Class Specification

Additional Title and Exam Information

Test Information Guide

These documents are in PDF format and can be viewed using Adobe Reader.

NOTE: Salary amounts shown are only to be used as a guide; actual salary will be determined at the time of hire based on current salary plans and/or collective bargaining agreements, if applicable.

Benefits For State Employees State of Illinois employees may be eligible for a variety of benefits associated with their employment. From a comprehensive health and dental insurance program, to vacation and sick leave days and a generous retirement plan, the State of Illinois offers a competitive benefits program for state employees. To learn more about the benefits of state employment, please explore the links below:

Healthcare Benefits The State offers its employees a comprehensive health and dental program along with a wide array of supplemental insurance programs. Illinois has long been committed to providing employees with the best possible insurance benefits at the greatest possible value.

Retirement Benefits In addition to health and dental insurance programs, state employees are offered a generous pension program with options that can be tailored to meet employees' needs.

Workplace Benefits State employees may also be eligible for other benefits such as holidays, annual leave and sick leave.

Visit our Illinois Benefits website to see a more detailed summary of other benefits which are available to state employees.

Note: The above benefits are available to most state employees with the exception of those in temporary positions. Employees in temporary, part-time and student worker positions may be eligible for all, some or none of these benefits.