Field Maintenance Manager

About the Company

Our vision and mission are to bring digital to every person, home and organization for a fully connected, intelligent world.

Founded in 1987, Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. We have approximately 213,000 employees and we operate in more than 170 countries and regions, serving more than 3 billion people around the world. We are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.

Responsibilities

• Network Maintenance & Operations: Oversee the maintenance and troubleshooting of Vodacom's Wireless, and VB infrastructure to ensure uninterrupted service.
• Fault Management: Lead fault-finding and resolution efforts to minimize network downtime and maintain high availability.
• Team Supervision: Manage field technicians and contractors, ensuring efficient execution of maintenance and repair tasks.
• Preventative Maintenance: Develop and implement maintenance schedules to proactively prevent network failures.
• Service Level Compliance: Ensure all maintenance activities align with SLAs, regulatory standards, and Vodacom’s quality requirements.
• Stakeholder Coordination: Liaise with internal teams, vendors, and service providers to optimize network performance and resolve issues promptly.
• Reporting & Documentation: Maintain accurate records of maintenance activities, incidents, and corrective actions for performance tracking and reporting.

Qualifications

• Bachelor’s/ master's degree in electrical and Electronic Engineering.
• Bachelor’s/master's degree Telecommunications Engineering

Required Skills

1. Excellent communication skills;

2. Have at least 5 Years’ experience in the telecommunications field;

3. Be able to accept field work and business trips;

4. Proactive and assertive;

5. Able to work under pressure;

6. Knowledge in Computer Literature.