Field Network Engineer

Dispatch Task - Australia

Address: 22 MCKAY ST, PORT HEDLAND WA 6721, Australia

Schedule

Date: October 27, 2026

Time: 10:00 AM

Equipment Details

Router labelled as: CAUPOR19-NTT10669KNORRBRE-SDWAN-1

Router model: EC-XS(O)

Serial No: 001BBC17EE2E

Router labelled as: CAUPOR19-NTT10669KNORRBRE-SDWAN-2

Router model: EC-XS(O)

Serial No: 001BBC17EEA6

6. New Circuit Details

Provider: OPTUS

Carrier Circuit Reference ID:

7. Requirements

8. Engineer should be able to speak English and the local language.

9. Engineer must carry an ID card and should be in formal attire while on-site.

10. The engineer should be CCNP certified or equivalent.

11. The engineer should be aware of basic router configuration.

12. The engineer should familiarize himself with the Method of Procedure (MOP) shipped along with the router package.

13. Engineer must carry a Windows OS-installed laptop (no MacBook or virtual machine) having a serial interface, internet dongle, console cable, straight cable, cross cable, along with CAT5 UTP cables.

14. TeamViewer version 15 and iPerf must be installed on the FE’s laptop.

15. FE laptop OS should either be Windows 10 Professional or Enterprise version.

16. Windows OS on the FE laptop should have a Gigabit Ethernet port and the required hardware to support the tests.

17. Laptop should support VLAN configuration and input VLAN values.

18. Engineer should have a USB-to-COM port cable.

19. All required software and drivers should be up to date on the laptop.

20. The engineer must carry a labeling machine and flash drive.

21. Microsoft Network Monitor and Realtek diagnostic utility should be installed on the FE’s laptop.

22. Requirements for the post-installation photographs:

* Carrier’s device and its labeling.

* Complete front view of the rack in which the NTTGN and carrier’s devices have been installed.

* Complete rear view of the rack in which the NTTGN and carrier’s devices have been installed.

* NTTGN router’s labeling.

* NTTGN modem’s labeling.

* View of how the connections have been made between all the devices, with clear markings in the photograph showing how the connections/cables are laid.

8. Scope of Work

9. The engineer has to do a risk assessment of the site and take photographs of the rack in which the NTT Global Networks device is going to be installed. The photographs, along with details of risks (if any), have to be shared with the coordinating NTT Global Networks representative before commencement of the activity. The details of the risks should also be shared with the end customer present at the site.

10. The engineer should inspect the hardware kit and immediately notify the NTT Global Networks team of any damages.

11. The engineer shouldn’t start any installation work without obtaining a go-ahead from the coordinating NTT Global Networks representative.

12. The engineer has to build a connection between the provider router/NTU and the NTT Global Networks router, as instructed on the phone.

13. The engineer needs to connect the customer-provided PSTN line to the OOB modem, and that modem should be connected to the console of the router.

14. Proper routing of cables and labeling of equipment/cables.

15. The NTT Global Networks engineer will be on call with your engineer and will help your engineer complete the activity.

16. The engineer has to share post-installation pictures and the Site Visit Report with NTT Global Networks after completion of the activity.