Field Network Implementation Technician

Field Network Implementation Technician

Overview

This role supports on-the-ground deployment of networking, wireless, and end-user technology infrastructure across multiple event venues and related sites in the Los Angeles area. You will install, survey, validate, and provide basic hardware support for equipment in the field, ensuring deployments meet design and operational expectations.

Responsibilities

• Perform field surveys to support planned deployment of network, wireless, and related technology equipment across assigned sites.
• Install networking equipment and wireless equipment at venues and site locations, following established procedures and project direction.
• Support the deployment, setup, and validation of hardware such as tablets, TVs, and other venue technology as required.
• Perform Tier 1 and Tier 2 hardware troubleshooting and support, identifying and resolving basic equipment issues and escalating more complex issues as needed.
• Validate that installations and connected equipment are configured and functioning as intended, documenting results and escalating issues as needed.
• Support troubleshooting and remediation in partnership with senior technical staff and venue/site stakeholders.
• Maintain accurate site notes, completion checklists, and update the team on progress and blockers.
• Work across multiple locations as the deployment schedule requires.

Requirements

• Experience installing and supporting networking, wireless, and/or technology hardware in the field (site/venue/campus environments).
• Familiarity with basic hardware troubleshooting and Tier 1/Tier 2 support, including devices such as tablets, TVs, and related equipment.
• Comfort working in active environments and coordinating with on-site personnel to complete installation, validation, and hardware support work.
• Ability to troubleshoot issues in the field, document findings, and escalate issues when appropriate.
• Able to work on-site in Los Angeles four days per week (with additional site/location work as needed).