Field Office Manager

Purpose:

The Field Office Manager plays a critical role in ensuring the integrity and efficiency of the auction process by maintaining control and accountability of all equipment—titled and non-titled—sold through the auction. This position provides comprehensive administrative support and title management expertise from pre-auction setup through final settlement, ensuring compliance, accuracy, and exceptional service delivery throughout all stages of the auction cycle.

Duties and Responsibilities:

• Contact consignors for titles and handle payoffs with creditors.
• Set up field office and maintain a clean, organized, and presentable environment.
• Review auction agreements and contracts, including emission-altered documents.
• Inspect and read all titles and VINs, identifying branded titles.
• Provide management with a list of issues during weekly meetings.
• Process consignor titles and ensure they are transferable to new owners.
• Create bills of sale and security releases.
• Register potential buyers and input raw auction data.
• Maintain a running balance of all items sold and ensure accurate invoicing.
• Account for all monies received from auction customers.
• Reassign titles to new buyers promptly.
• For virtual auctions, ensure office copies and titles/files return to the home office.
• Maintain accountability for over 60 office supply items.
• Inventory and reorder permits (e.g., NE in-transits, IL, TX permits).
• Assist with TMI Live, including invoicing, calls, and customer inquiries.

Skills:

• General knowledge of computer programs and basic clerical functions (typing, copying, data entry).
• Strong organizational and administrative skills.
• Notary Public (required).
• Valid driver’s license (required).
• Supervisory experience, managing registration and settlement staff (approximately 5 people).
• Comfortable climbing into tractors and lifting boxes and equipment occasionally.

Physical Environment:

• Travel required approximately 125–135 days per year.
• Standard home office hours: 8:00 AM – 5:00 PM when not traveling.
• Auction site hours: 7:00 AM – 5:00 PM.
• Requires occasional extended hours during auction cycles and client meetings.
• Some physical labor, including lifting and equipment inspection.