Field Operations Executive

Role & responsibilities

• Prepare, pack and verify devices, accessories and retail kits before dispatch.
• Maintain accurate inventory, device mapping and serial number records.
• Coordinate dispatches, track shipments and follow up with logistics partners for timely delivery.
• Manage device replacements, returns and recoveries while keeping inventory records updated.
• Provide post-go-live store support, coordinate with Technical Assistants and resolve device-related issues.

Preferred candidate profile

• 1-3 years of experience in Operations, Logistics, Field Operations or Inventory Management.
• Hands-on experience with devices, hardware, inventory or serial-number-based assets preferred.
• Good knowledge of Excel/Google Sheets, inventory tracking and logistics coordination.
• Fluent in Hindi + two South Indian languages, preferably Kannada and Tamil.
• Comfortable with hands-on device handling, store support, dispatch, replacements and field operations.