Field Operations Representative

Field Operations Representative

Join Team Bento and be a part of our group of companies operating over 12,000 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience.

Location and hours

• Based in San Francisco Bay Area to be able to travel to our customer sites on a daily basis |  9:00 am - 5:30 pm (Work schedule may vary based on business needs)

Job Responsibilities:

As our field operations account representative, you will be expected to visit stores on a regular basis to inspect products, product displays and develop strong relationships with existing clients and accounts, to maximize profitability within your sales territory. As a field operation representative, you will be responsible for providing excellent customer service along with pristine knowledge of all products, sales, promotions, and services.

• Visit stores on a regular basis to inspect products and product displays. 

  • Develop and maintain strong in-store relationships with key individuals to drive and grow business.

  • Collaborate with team and other company associates and provide customer insights.

  • Perform and log site inspections, including ongoing sampling for quality to provide feedback to operations team.

  • Conduct competitive research and visit potential new partner locations.

  • Analyze and observe sales reports to provide insights and observations to teammates.

  • Attend and provide updates during team meetings and participate in ongoing trainings.

• Stay up to date with current and future products, as well as competitive products.

• Provide administrative support on an as-needed basis, such as preparing production sheets and handling daily ordering during coverage periods.

• Monitor communication and promptly respond to calls and emails.

• Evaluate customer’s needs as well as sales strategies effectiveness.

Qualifications:

• High School Diploma, Bachelors or some College Preferred

• 1–2 Years of Customer Service/ Sales Experience required

• Driver’s License

• Must have own vehicle

• Strong interpersonal skills

• Basic Knowledge of Microsoft Office (Outlook, Word, Excel, PPT)

• 1-2 Years of Customer Service/ Sales Experience preferred.

• Creative, flexible, and innovative team player

• Sushi lover preferred

• Travel Required: Travel Required 75%.

Why you should join our team:

• Full-Time starting immediately at $24/hour plus Mileage Reimbursement

• Power of Collaboration: Live our core values - "Own it", "Care about it", "Make it exceptional", and "Win together" - as we work together to create better food for everyone, the Japanese way.

• Competitive Rewards: Upon meeting eligibility criteria reap the benefits of a comprehensive compensation package that recognize your outstanding contribution.

• Ignite Your Potential: Fuel your growth with extensive training and opportunities for career advancement, empowering you to unleash your full potential.

• Champion Diversity, Equity, and Inclusion: We are committed to fostering a workplace where diversity, equity, and inclusion thrive, empowering every voice to be heard and celebrated through meaningful initiatives and programs.

• Drive Sustainable Impact: As part of our dedication to Environmental, Social, and Governance (ESG) principles, we actively promote sustainable practices and initiatives to create a positive impact on our environment and communities.

For more information about us and our opportunities, please visit www.bentosushi.com.

We thank all applicants for their interest; however only those candidates elected for an interview will be contacted. Special consideration will be given to applicants with previous experience working as a; Outside Sales Associate, Territory Coordinator, Field Account Coordinator, Retail Operations Associate, Territory Brand Ambassador

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