Field Operations Technician

ABOUT US

Build Something from the Ground Up, While Working with Your Hands!

Dryer Vent Wizard of Pasadena & Glendale is a newly launched, locally owned franchise (opened January 2026) with strong early momentum and a clear opportunity for growth.

Right now, the business is being run entirely by the owner, handling everything from technical service to customer communication to marketing. We’re ready to change that. We’re looking for our first hire: a dependable, skilled, and motivated individual who wants to take ownership of field operations and grow alongside the business.

This is not just another technician job. This is an opportunity to become the right hand to the owner, helping deliver high-quality service while playing a key role in building a local service business from the ground up.

WHAT YOU’LL DO

This role is primarily hands-on in the field, with additional responsibility supporting day-to-day operations and growth.

Technical & Customer Service (Core Focus - ~75%+)

• Inspect, clean, repair, and install dryer vent systems in residential and light commercial settings
• Diagnose airflow and safety issues and explain solutions clearly to customers
• Safely access roofs, attics, crawlspaces, and exterior venting
• Use hand and power tools to complete service work
• Maintain company vehicle, tools, and equipment
• Serve as a professional, friendly, and trustworthy face of the business
• Educate customers on safety risks and recommended services
• Collect payments and ensure a smooth, high-quality service experience
• Represent the brand with integrity and attention to detail

Operations & Business Support (< 25%)

• Monitor and respond to customer emails and service inquiries
• Help coordinate scheduling and job follow-ups
• Support referral relationships (property managers, realtors, etc.)
• Assist with local marketing efforts (door hangers, flyers, community outreach)
• Other duties as assigned

WHO THIS ROLE IS FOR

This role is ideal for someone who:

• Enjoys hands-on, physical work and problem-solving
• Wants more than “just a job” and is excited about helping grow a business
• Is self-directed, reliable, and takes pride in doing things right
• Is comfortable working independently in the field
• Can communicate clearly and professionally with customers

You do not need to know dryer vent systems specifically; we will train you. But you should bring strong mechanical or construction-oriented aptitude or relevant experience.

REQUIRED QUALIFICATIONS

• Valid driver’s license and clean driving record
• Must be 25+ years old (insurance requirement for company vehicle)
• Comfortable working at heights (ladders, roofs) and in confined spaces (attics, crawlspaces)
• Experience with hand and power tools
• Strong work ethic and reliability
• Proven customer service skills
• Ability to lift, climb, and perform physically demanding work

Preferred (Not Required)

• Background in construction, HVAC, home services, or similar trades
• Experience in customer-facing roles
• Basic comfort with technology (smartphone, scheduling tools, email)
• Interest in growing into a leadership role as the business expands

WHAT WE OFFER

• Competitive pay ($21-25 per hour) based on experience
• Opportunity for performance-based increases and incentives as the business grows
• Hands-on (and paid) training and skill development
• Company vehicle and tools provided
• A direct path to increased responsibility and leadership over time

WHY JOIN US

Most jobs give you a narrow role. This one gives you visibility, autonomy, and growth. As the first team member, you’ll work directly with the owner, learn every part of the business, and play a meaningful role in shaping how we operate and grow in the Pasadena & Glendale area. If you’re looking for stability, growth, and the chance to be part of building something from the ground up, we’d love to hear from you.

Apply today and help us build something great! Please apply directly on this job board or send your resume/CV with “Field Operations Technician” in the subject line to [email protected].

Applications will be accepted on a rolling basis, with priority given to early submissions. We plan to hire someone as soon as possible.

Pay: $21.00 - $25.00 per hour

Benefits:

• Company truck
• On-the-job training
• Opportunities for advancement
• Paid training

Work Location: In person