Field Retention Specialist

Field Retention Specialist
Location: Lexington, KY & Surrounding Areas
Schedule: Up to 40hr/wk (Evenings Until 8 PM)
True Reach Group – Authorized Contractor for Spectrum

Take Control of Your Career and Join a Team That Invests in Your Success!
True Reach Group is hiring Field Retention Specialists in Lexington, KY and surrounding areas. This is an exciting opportunity to work independently in the field, meet new people every day, and be rewarded for your performance. You’ll represent Spectrum, helping customers resolve past-due balances and retain their services.

No experience? No problem — we provide paid training to help you start strong and succeed quickly!

· Key Benefits of Joining Our Team

• No experience required – we provide comprehensive, paid, hands-on training
• Independent and flexible work – you’ll be in the field, not behind a desk
• Strong earning potential – average $600–$800+ weekly based on performance
• Career growth opportunities – advancement potential with a growing company
• Meaningful work – help customers stay connected and avoid service interruptions

· Job Description and Responsibilities

• Visit customers’ residences to facilitate payment arrangements for past-due accounts
• Provide professional, courteous service while resolving outstanding balances
• Communicate effectively with supervisors and management
• Manage daily routes efficiently to meet established performance goals

· Qualifications

• Friendly and professional communication skills
• Self-motivated, dependable, and goal-oriented
• Flexible and adaptable to new situations daily
• Reliable and professional appearance and demeanor

Requirements

• Valid driver’s license
• Reliable vehicle with active auto insurance
• Smartphone with GPS capability

· Compensation and Benefits

· Weekly pay: $600–$800+ based on performance

• Paid training – learn while you earn
• Mileage reimbursement – $0.40 per mile
• Health benefits – Medical, Dental, and Vision (after 60 days)
• Paid time off – available after one year

True Reach Group is an Equal Opportunity Employer.
We value diversity and do not discriminate based on race, gender, age, disability, or any protected status.

Job Type: Full-time

Pay: $600.00 - $800.00 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

License/Certification:

• driver's license and reliable vehicle (Required)
• current registartion and current insurance policy (Required)

Work Location: In person