Field Sales Support Executive

Do You Want to Build Your Career in a Work Culture That Lets You Achieve More?

This new role focuses on building strong, long‑term partnerships with our customers in Morocco and the wider North Africa region. Reporting directly to the Sales Manager, Energy & Infrastructure North Africa, you will have the opportunity to collaborate with inspiring colleagues in a dynamic and fast‑moving environment.

As a technical and commercial support, you will play a central role in identifying growth opportunities while ensuring high customer satisfaction through rapid response and dedicated service.

Do You Want to Work in an Environment Where All Voices Are Respected? We will enable and empower you to

• Deliver after‑sales technical support. Provide fast, reliable on‑site support to customers, solving technical issues and ensuring the painting process meets specifications.
• Improve customer operations. Identify ways to optimize customers’ equipment, processes, stock control, and forecasting so they can work more efficiently and increase their use of Hempel products.
• Provide support across internal teams. Work closely with Sales, Customer Service, Production, and Logistics to support customer projects and ensure smooth execution in the field.
• Conduct inspections and reporting. Carry out on‑site testing, quality checks, and prepare inspection reports, documenting any non‑conformities to protect Hempel and reduce risks.
• Build strong customer relationships. Support customers with training, handle questions and complaints, share insights with the commercial team, and help identify new opportunities to grow business.

Do You Want to Work in a Safe, Inclusive, and Equitable Environment? Here’s what it takes to become our next team member.

• Proven experience in Technical Coating Advisory.
• Strong ability to engage commercial customers with a customer‑centric approach.
• Excellent communication and problem‑solving skills.
• Ability to work closely with the sales team and manage priorities effectively.
• Proficiency in Microsoft tools, including Office applications.
• Willingness to travel when required.
• Proficiency in English and Arabic, both written and spoken.

In this role, you’ll enjoy the chance to build a strong professional network across the region. You’ll have room to shape the way you work, upgrade the quality of service of the region while contributing to meaningful, long‑term partnerships.

Sound like a good match?

To apply for this position, please submit your application/motivation letter with a CV in ONLY in English via our recruitment system by clicking the link ‘Apply’.

Application due

2026-10-21

Seniority Level

Associate

Job Functions

Business Development, Consulting, Product Management, Project Management, Quality Assurance

Industry

Chemicals

At Hempel, you’re welcomed to a global community of +7000 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other. 

We’re on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed, but expected. In return, you will enjoy great opportunities for development in a growing global company – and be part of the solution by contributing to our global impact. 

At Hempel, we are committed to everyone feeling safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work.  We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents,  we can achieve great things, together.