Field Sargent

Position Title: Operations Field Sergeant

Company: Kates Detective Agency

Department: Operations

Reports To: Director of Operations / Field Commander

Employment Type: Hourly

Position Overview The Operations Field Sergeant plays a critical leadership role in driving field performance, enforcing standards, and ensuring operational excellence. This position is ideal for a seasoned security professional who thrives in fast-paced environments, leads by example, and is committed to accountability, safety, and team development.

What You’ll Do Lead & Develop Teams

• Supervise and mentor field personnel to strengthen decision-making and performance
• Address performance gaps while recognizing and rewarding excellence
• Promote professionalism, accountability, and teamwork across all assignments

Manage Incidents & Field Response

• Respond to and take command of field incidents requiring supervisory oversight
• Coordinate resolution efforts and escalate when appropriate
• Document and communicate outcomes clearly to leadership

Conduct Site Inspections

• Perform routine inspections of personnel, uniforms, firearms, and equipment
• Ensure smooth shift transitions and operational continuity
• Review and approve reports; address any equipment or compliance issues

Oversee Daily Operations

• Provide real-time support and direction to field staff
• Maintain accurate Supervisor Management Logs
• Ensure adherence to company standards and operational directives

Ensure Compliance

• Enforce company policies and Illinois Department of Financial and Professional Regulation (IDFPR) requirements
• Resolve conflicts through proper chain of command

Experience What You Bring

• 6+ years in the security industry
• 4–5 years in a supervisory or leadership role

Requirements

• High school diploma or equivalent
• Active PERC card (Illinois)
• Valid Illinois driver’s license with insurable driving record

Preferred Credentials

• FOID card and firearms qualifications (if applicable)

Key Skills

• Strong leadership and team development abilities
• Clear communication with staff, clients, and leadership
• Experience with incident reporting, emergency response, and security operations
• Sound judgment and conflict resolution skills

Why Join Us At Kates Detective Agency, you’ll take on a leadership role where your decisions directly impact field success, team performance, and client satisfaction. We value professionalism, accountability, and leaders who step up when it matters most.

Equal Employment Opportunity Statement Kates Detective Agency is an equal opportunity employer and complies with all applicable federal, state, and local employment laws. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status in accordance with the guidelines set forth by the U.S. Equal Employment Opportunity Commission.