Field Service Coordinator

CJD Equipment is looking for a highly organised and customer-focused Field Service Coordinator to join our busy Guildford branch.

In this pivotal role, you'll be the link between our technicians, customers, and internal teams, ensuring field service jobs are scheduled, coordinated, and completed efficiently.

If you thrive in a fast-paced environment, enjoy solving problems, and take pride in delivering exceptional customer service, we'd love to hear from you!

What You'll Be Doing

• Coordinating and scheduling field service work for our technicians
• Providing administrative support to the Field Service team
• Communicating with customers to confirm bookings and provide service updates
• Processing service reports, purchase orders, and timesheets
• Maintaining accurate job records and service documentation
• Assisting with invoicing and general service administration
• Working closely with the wider Guildford team to deliver outstanding customer experiences

What You’ll Bring:

• Previous experience in a Service Coordinator, Administration, or similar support role
• Strong organisational skills with the ability to manage competing priorities
• Excellent communication and customer service skills
• A positive, team-oriented attitude and proactive approach to work
• Good computer skills, including Microsoft Office and administrative systems
• Experience within the heavy vehicle, automotive, mining, or equipment industry will be highly regarded

What’s in it for you!

• Competitive salary with a weekly pay cycle
• Permanent full-time position with long-term career stability
• Career development opportunities, ongoing training, and mentorship from experienced industry professionals
• Employee discounts with leading national brands
• Generous employee referral program – earn rewards for bringing great people to the team
• Join a respected Australian business with over 50 years of industry success

Why CJD Equipment?
At CJD Equipment, our people are at the heart of everything we do. You'll be joining a supportive team environment where your contribution is valued, your development is encouraged, and your success is celebrated. With a strong focus on safety, teamwork, and customer service, we offer more than just a job—we offer the opportunity to build a rewarding career with a company that continues to grow and invest in its people.

Ready to take the next step? Apply today and become part of the CJD Equipment team!