Field Service Diesel Technician

Join a Legendary Team Powering Caterpillar Equipment

At William Adams, we're more than a Caterpillar dealer. We're a team of trusted experts who keep industries moving.

We're looking for an experienced Field Service Diesel Technician to join our Mildura team, supporting our customers. If you enjoy working independently, solving technical problems and getting out where the machines are, this could be the opportunity you're looking for.

Reporting to the Customer Service Coordinator, you'll diagnose, repair and maintain Caterpillar equipment directly on customer sites throughout the region. This is a role that offers genuine variety, autonomy and responsibility, with no two days the same.

Regular travel and overnight stays are part of the role, making it ideal for someone who enjoys the field service lifestyle.

ABOUT THE ROLE

Key responsibilities include:

• Diagnosing, troubleshooting and repairing Caterpillar equipment and components
• Performing scheduled maintenance, breakdown repairs and major component replacements
• Working on engines, hydraulics, powertrain systems, transmissions and electrical systems
• Travelling throughout the region to support customers across a range of industries
• Delivering exceptional customer service and building strong customer relationships
• Managing your own workload, travel schedule and priorities
• Completing service reports and documentation
• Maintaining a safe work environment and following company procedures

ABOUT YOU

To be successful in this role, you'll bring:

• Trade qualification as a Diesel Technician
• Previous Caterpillar experience highly desirable
• Experience on earthmoving, mining, construction or heavy equipment
• Strong diagnostic and fault-finding capability
• Previous Field Service or Resident Technician experience highly regarded
• A customer-focused approach and strong communication skills
• The ability to work independently and make sound decisions in the field
• Willingness to travel regularly, stay away overnight and work overtime when required
• Commitment to safety and quality workmanship

WHY JOIN US?

Working with iconic products is just one part of what makes a career with us rewarding. At William Adams our people, and their safety, genuinely matter. We’re focused on ensuring you have the tools, support, and resources to do your best work every day.

We can offer you…

• A competitive hourly rate (dependent on skill level) + allowances + super
• Uniforms (laundered) + PPE
• Tool Loans (interest free)
• Ongoing training & development
• Career progression & trade upgrade opportunities
• Employee Assistance Program
• Recognition and genuine appreciation through a variety of formal and informal programs
• Employee Referral Program – refer a mate & receive up to $3000
• Relocation Assistance up to $5000
• Plus, a range of perks including novated leasing, purchased leave and partner discounts across banking, health insurance, and of course the Cat parts store

If you have the drive and ambition to progress, this could be the start of a long-term career at William Adams.

Want to know more? Call David in our Talent Acquisition Team on [03 9566 0691](tel:03 9566 0691) with any questions.

BEFORE YOU APPLY

As part of your application, you'll be asked to complete a short online Workplace Safety Assessment (approximately 9 minutes).

This assessment provides additional insight into safety-related behaviours and attitudes and forms part of your application. Your application will be considered once both your application and assessment have been submitted.