Field Service Engineer (Biomedical Engineer)

Service Engineer

Key Responsibilities

• Technical Services: Install, calibrate, and maintain analyzers and lab equipment. Troubleshoot and repair machines onsite or remotely. Conduct preventive maintenance bi-monthly on assigned units. Install and manage demo units, including user training and post-demo retrieval.

• Delivery: Deliver analyzers, spare parts, and repaired/swapped units to customers.

• Administrative Tasks: Prepare daily activity, expense, and bi-monthly accomplishment reports. Submit requests for quotations, spare parts, service units, and swap units. Monitor spare parts inventory.

• Customer and Collection Management: Collect payments from distributors, dealers, and direct accounts.

• Promotions: Promote MEDTEK and MAN PHARMA products, and Customer Care engineering services.

Qualifications

• Bachelor’s degree in Electrical or Mechanical Engineering

• 6 months to 1 year of experience as a Field Service Engineer (medical devices and biomedical/diagnostics background preferred, fresh graduates with relevant internship experience welcome)

• Strong technical and diagnostic skills in medical machinery

• Problem-solving ability and willingness to travel within assigned territory