Field Service Engineer

Seize global opportunities Joining a team of more than 1000 people working across the globe, you will be part of an agile network of talented and ambitious people. In fact we count on you to engage, connect and collaborate with colleagues all over the world. Seize the opportunity to learn, create and develop your potential with us.

About Service Execution Team You will be part of the Brazil service team. Our department is responsible to provide field technical support 24/7 to customers in Brazil and all over the world .

So joining us you will have the opportunity to develop your technical/personnel skills with customers and colleagues with different culture and knowledge.

Your Responsibilities

• Provides technical supervision/support to customers on their sites, including maintenance, assembly/installation, commissioning and start-up of the cement industry equipment for dosing, feeding and packing or related machines.
• Identifies and supervise the correction of more complex technical problems associated with maintenance, assembly, installation, commissioning and start up of the equipment.
• Researches, evaluates, and recommends new products, parts, upgrades and services that will meet customer needs.
• Elaboration of technical/field reports/documents
• Elaboration of field administrative reports/documents
• Develops on-going relationships with customers to secure future business.
• Performs customer training for the features/maintenance of the equipment.
• Provide technical support for internal areas of the company when needed.
• Promotes a culture of personal and team safety, including others who may be affected by the company’s operational activities

Responsibilities may include working independently with limited supervision and coaching, delegating and reviewing the work of lower level employees.

Problems faced are difficult and sometimes complex.

What You Bring

• Technical experience with dosing equipments (assembly, installation and commissioning) for cement industry.
• Advanced/fluent English language knowledge is mandatory.
• Spanish language Knowledge is important (not mandatory).
• Availability to travel 80% of the time.
• Good Interpersonal relationship.
• Engineering graduation.
• Good knowledge of Microsoft Tools (Office, Outlook, etc).
• Good written and verbal communication skills.
• Team player & strong work ethics and integrity.
• Preferably experience in working with international colleagues.
• Necessary to live close to a big airport.

What We Offer

• Salary according to the market
• Health insurance/plan
• Meal tickets
• Internal/international opportunities to develop the carrier