Field Service Engineer

About the role

Based in your area you'll report to customer service manager and work with the 8 engineers. After a complete training program with our senior engineers and in the field, you will be responsible for the installation, start-up maintenance, repair and training of our systems. Our industrial customer expected high machine availability and a very high service quality.

In additional to your technical skills (basic mechanical, electro-mechanical and hydraulic) as Salvagnini's ambassador you will have to manage relationship. Those include professionalism, serious, discretion, proactivity.

Key responsibilities

• Installation, start-up maintenance, repair and training of systems
• Manage customer relationships with professionalism, discretion, and proactivity
• Work with 8 engineers in the team
• Ensure high machine availability and service quality for industrial customers

About you

• Valid driving license (D) and ability to obtain a passport
• Ability to travel domestically and internationally in short notice, frequent travel
• Ability to work with minimal supervision both independently and in a team environment
• Diploma or Degree in Engineering field
• Good command in English
• Good computer knowledge and Microsoft Office
• Preferred: Good mechanical proficiency with hand tools
• Working experience with multinational companies is an added advantage

About us

We are the leading company in manufacturing and designing machines for processing sheet metal and flexible systems as far back as 1963. Our group of companies has its global presence and extensive coverage worldwide by more than 20 companies in USA, Europe, Asia and others major continents.